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February 2024 by magda roeske
Very compassionate staff.
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January 2024 by Denise Wolfe
Our new puppy had his first grooming and looks so awesome ? took about 2 hours
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November 2023 by Tyler Cardinal
Everyone here is great and helpful, plus they dont screw people on bills.
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November 2023 by Marta Duraj
Quick response and as always very helpful and friendly atmosphere.
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June 2023 by jessica kehlet
Always very helpful. They answer all my questions and take good care of my cats!
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March 2023 by Karen Marino
I absolutely love the veterinarian. His staff is wonderful and caring. My only problem is I needed follow up care. Couldn't get follow up care because of unknown reason.
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February 2023 by SMA
Nancy does perfect job with grooming and the staff is super helpful
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February 2023 by Solita G.
Bought a new puppy that came with services from Timberline. They have been great with shots, neutering, and grooming visits.
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January 2023 by james janega
they took care of my sick kitty and they were very professional and comforting to a scared and sickly cat.
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January 2023 by Joey Childz
Excellent service!! My dog doesn't get around large crowds often so I'm glad they offered curbside assistance... They came out to my car and gave Daisy her shot outside the car ‼️‼️ Thanks guys ‼️‼️‼️
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January 2023 by Tony Jawdat
Horrible service, they didn’t do what I asked. They charged me a ton of money for things I didn’t need, They did random things without my consent then gave them boosters which I had already gave the dogs.
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December 2022 by Tony J.
Horrible service, walked in to the store with tons of fees for things I didn't ask or even knew they were gonna do, charged me tonsss! Then they gave my dogs boosters even though they already had them and they didn't even ask me for the records.
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October 2022 by RemyThaPoet
Brought my dog in for a check up 2 weeks ago, was told he had a cold, today my dog died at the plainfield 24/7 vet of congestive heart failure. Thank you Doctor for your great work. My best friend is now gone all because you didn’t do your job correctly when we came in for a check up.
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October 2022 by RBC_Matedad
Dr Hitt is a wonderful veterinarian he and I worked out a plan that really benefited my dog and I'm very thankful to him
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August 2022 by Hailey Pierce
Worst service ever. I called two weeks in advance to make an appointment for a health screening certificate for international travel on my dog. I told them the country I was going to. The person I talked on the phone told me no problem, they can do that, took my name and phone number and scheduled my appointment. Fast forward to the day of the appointment 2 hours before I’m supposed to go in, I get a call FROM THE PREVIOUS OWNER of my dog saying that they actually can’t do a health screening for international travel of the country I’m going to and I need to find a different place.1) they told me 2 weeks before when I made my appointment that there was no problem that they can do that2) they called me with 2 hours notice that they can’t do it so now I have to scrounge to find someone that will do it on such short notice with my travel deadline requirements3) THEY CALLED THE PREVIOUS OWNER OF MY DOG! When I made the phone call for the appointment I made sure to tell them all my information and phone number so that there was no confusion. And they still called the previous owner and not me.Upon all this I talked to a manager when I came to pick up all my paperwork records so I could go to a different vets office, I explained to him everything that had happened and he said it’s not his fault that this happened. Whoever I had talked to on the phone when I made the appointment shouldn’t have said that he could do a screening because he can’t. Basically didn’t care that this could mess up all my travel plans and didn’t care that I was only given 2 hours notice.I definitely would never recommend this place to anyone they are very disorganized and have terrible customer service.
