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August 2023 by Sally O.
Bro and Janet helped me out! No one else bothered! That says alot!!! They were friendly and helpful.
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January 2023 by Cheryl L.
I contacted the home depot in Joliet because I needed a water heater installed due to mine leaking constantly. Due to the holidays, their schedule was busy I understand, but day before installation they called to cancel stating they overbooked their appts. Rescheduled for three days later and they never showed up. I called and left messages and didnt receive a call until three days later stating they left me a message which I never received. They stated well, we didnt charge you. I should hope not, I didnt receive any services! I replied I was going to contact the better business beureu, they replied "do what you gotta do". No apology whatsoever. Very disappointing and unprofessional to be led on that someone was going to come out and help, and nothing.
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June 2022 by Kathe H.
I bought a Whirlpool refrigerator from Home Depot. Within 2 weeks, we realized it was not working right and continued to get worse. He wasn't getting cold enough in the freezer and the ice maker wasn't working. Within a few days, it started freezing in the refrigerator but still did not get cold enough in the freezer. I called Home Depot and they would not help because they only cover the product for 48 hours after delivery. They completely washed their hands of us and refuse to help. Meanwhile, Whirlpool is giving us the run around and are making it so hard to get anything covered under their warranty. It is a mess! Sadly, I won't be shopping at Home Depot or Whirlpool anymore.
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December 2021 by Howard L.
Came here to get some paint. I was completely unaware of their paint match system. I was in and out in 20 minutes with confidence on my next paint project that was very cheap and it matched perfectly! Staff here was friendly. Ease of service was great. I definitely plan on coming back for more and more home projects beyond the simple stuff
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June 2021 by Barea M.
2nd time in a week and I got the exact same service each time which was NONE. the lady in Doors Orsza or whatever her name is .. .is extremely rude. Didn't acknowledge me the second time I came back and wouldn't even look at me. I had a quick question to finish processing my online order . The first time I went I waited 25 minutes for her she never came multiple staff looked for her. This time she was there I waited 20 minutes for her to help other ppl and asked if there was other staff but there wasn't . Why have one person for the WHOLE department? Anyways I'll stick to ordering online
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June 2021 by Mary Amant
The garden center isn't checking the plants. The vegetable Pak Choy is covered with Aphids! I was told to bring the plants back, I will. Check your plants before purchasing! The people here are great but I don't want any free pests with purchase. Yuck
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May 2021 by John Kapala
Mike From outside lawn and garden and one of the cashiers we were at her three times today and they were most most helpful people I ever known I believe her name is Adrian Adrian
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April 2021 by Mary J.
I can no longer shop in this store. They seem to have some kind of affirmative action hiring going on which would be fine if the kids had a clue, actually helped you and spoke to you respectfully. I purchased 4 50 lb bags of play sand 10 pkg of peet pots and a small rhododendron. I went to the garden center to pay. I was shuffled between two registers. I was not given a bag for the pots and asked for a large one. Very rudely the girl at one of the registered said we only have small ones. I asked for several then. The rude boy named Roy handed two small bags to my 7 year old grandson who tried to bag. I requested Roy do the bagging since he worked there. I was then bombarded with rude comments from those two plus another both saying I was disrespecting Roy! Why because I asked him to do his job? He "threatened " to get a manager. I said good please get a manager. He then tried to stuff the rest of the pots into the already full bags. I told he I needed to be able to access the handles. The girl finally gave me a bag and I bagged myself snd left to taunting that I was disrespecting them. I called the manager and corporate. I have spent thousands in this store including a completely new bathroom. But I can no longer go to that store and be treated like a piece of trash by young, incompetent, rude children.
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April 2021 by lawrence kubbins
Very helpful staff
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March 2021 by Harry Klein
Great rentals and great service
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March 2021 by Julian Gonzalez
very helpful and quick
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January 2021 by A L.
Ok location, can be slow to to get help, especially in the appliance department. This store is fine for picking up common home items off the shelves.
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December 2020 by Karen Levy McCanna
Accommodating and reasonably priced
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November 2020 by Joel Arredondo
Very helpful and knowledgeable. Of the equipment.
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November 2020 by Christina Martinez
I ordered online for curbside. I sent the message I was here and they sent back a message they would be right out. I waited a half hour in the designated area. I had to call the store to ask if I would be getting my order anytime soon. They said they would be right out. I waited another 15 minutes before they sent out an elderly woman to bring my ladder. I will not be shopping here again!!!!