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October 2023 by Justine T.
I do not recommend this place whatsoever to anyone at all. I got to the post office after walking 45 minutes to get there on time and arrived at 5:57. I was stuck at a red light waiting for the crosswalk sign to come on and a worker, or manager, not sure who... Saw me waving my arms to get their attention and lock the door as I was running across the crosswalk. As I bang on the door before closing time, he looked at me shook his shoulders and basically told me to go away.Beware!!!
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April 2023 by Jaelene S.
Really great service . I think the older man that was working today was literally the only one working . He was really nice and not only that but saved me a couple of bucks .
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January 2022 by elizabeth f.
Hmmm. Tough review. Ok. There was only one employee and a line of about 20-25 people. He seemed pleasant and doing his best to get through his shift. People kept coming in and dropping off priority packages that just kept staking up high. When I finally got to him about 25 min later I asked why he was all alone. He said people were sick and had called out. He joked about wearing a diaper since he would not get bathroom or lunch breaks. I think he was serious. He quickly helped me with my package and saved me a few $ by taping up envelope. It was messy but he got the job done. I am so grateful he was there but really wish the branch would have had more support for him so that customers wouldn't wait so long and postal workers were treated better and given full breaks.
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January 2022 by Teresa S.
There's not many staff but I still appreciate their hard work. They help in the best way they can.
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December 2021 by Kyrk B.
Waited 15 minutes while the line went out the door and nobody helping. Just guys in the back avoiding eye contact.
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November 2021 by Kacee S.
If I could give zero stars, I would. I have had more issues receiving my mail since this has been my local post office than all my other years combined. I avoid sending or receiving anything via USPS but many times as the receiver it is out of your hands. Oh and don't even bother trying to request to have something re-delivered, they'll just ignore it until it's lost or returned to sender. You have to either physically go in and (try) to get it yourself or chock it up to a loss.
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February 2021 by S N.
The employees are extremely patient and helpful. If the line gets long another employee will come and assist. This location is kept neat and clean.
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February 2021 by Bryant G.
I come here a lot because it is the location closest to my office and I mail quite a bit of stuff for business and my hobby. The workers here for the most part are super helpful and friendly. The location is generally clean. The big problem is there is almost always a huge line here, and COVID has only made it worse. I don't know why most days there are only two clerks working out of like 5-6 windows regardless of the fact that there are 20+ people waiting for service. And it's not just like this is a holiday rush or something, it's perfectly normal to swing by on a random wed afternoon and find 10+ people standing in line. The managers need to staff the counters.
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November 2020 by Denise M.
I am a UK based customer who regularly sends packages to a friend who lives in Lincoln Heights so therefore post comes through this post office. There is one USPS driver at this post office who is incredibly lazy - he/she won't even bother to walk up a few steps to leave a package outside an apartment door. These are packages that do not need a signature and during covid times can be left outside by my friend's apartment door. This post person will just leave a card saying the recipient wasnt in without even bothering to check. This laziness is frustrating not only for me as the sender but also the recipient. The post person did this on Tuesday 10 November 2020, the recipient arranged for the package to be redelivered on Thursday 12 November - nothing was delivered. Here in the UK, I can track the parcel with Royal Mail and USPS so I know that USPS have made no attempt to redeliver the package. This is wrong - please do something about the lazy post person because he/she isnt doing your reputation any good. I have given one star based on the laziness of the postie - your other posties are brilliant and deliver to the apartment door. Sort it out please and stick to your redelivery times otherwise people will think that their post has been stolen!
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September 2020 by Ice Cream I.
EDIT: imagine funny reacting every single one of my reviews because you're an incompetent employee who can't do your job correctly
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September 2020 by Emma W.
This is my preferred post office in the area. The clerks are always friendly and efficient every time I go in, and I haven't had any packages lost from here either. They don't have their own parking lot but you can park in the Auto Zone parking lot and walk over or you can park on the street if there's a spot open. It does sometimes get backed up with a long line with only one or two clerks at the counter even though it's busy, which knocks it down a star, but all in all this is a good location.
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August 2020 by Prisila C.
Super patient and friendly! Nothing but great reviews for the staff and their cleanliness. They constantly wipe down the counters.
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August 2020 by Franklin M.
If you are bored and have nothing better to do than wait in a line that moves as fast as molasses then this is the place for you. I walked in to buy some stamps and saw a long line and decided to go across the street and buy a drink and come back. I enter the post office again and the line hasn't moved or barely moved. I waited patiently enjoying my drink and the line still wasn't moving. My coworker used to work at a post office and definitely her description would put this crew on duty as F Troop. So much for the Post Office fake news about not making any money which I doubt because most of them are always busy.
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July 2020 by Jesus R.
Staff is very friendly , even if there's a long line they great you with respect and try to keep the line moving . I appreciate all there help , do not hesitate to stop by !
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September 2019 by Deidre M.
Best USPS! Staff is always nice and helpful. Never had an issue going to / drop off or receiving from! They actually care there and packages and letters are treated with care. Thanks for being reliable - especially with our items going to/from Japan! Arigatoooo
