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February 2024 by jrsavoie
Just spent $100 and they wouldn't let me use the bathroom.The coil bought for the 2000 Honda CR-V was missing the screws. One of ours was damaged and now I'm screwed - looking for a screw
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January 2024 by Sandy Netzel
People working were very nice & knowledgeable.
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January 2024 by Chris ProGamer
Went in to check price for a friend and asked if they price matched and they said yes. He matched the price at RockAuto for an alternator. Friend drove 25 miles to pick it up and then they changed their mind and would not match RockAuto.Okay what about Walmart? Nope they would not match $106 Walmart price either, even though that's a real retail competitor down the road. Then I pulled up the advertised $103 price on their very own site and they would not match that."You have to buy that online"So I walked outside and ordered it online and then walked back in and picked it up. How ridiculous. I would recommend that advance Auto parts match their own online price when you have a customer in front of you. Probably will not purchase at this location again because of the managers condescending attitude and failure to provide appropriate solutions.
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September 2023 by Sue Prince
Nice store. Unfortunately they didn't have what I was looking for.
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July 2023 by Storm Monroe
Allen was very great to help find what was needed.
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July 2023 by L.M. Holm
Very accommodating. Had what I needed. Only problem was road construction which made it almost impossible to turn in from east bound Rt 17. Had to turn around and enter from west bound lane. No fault of store, just makes it a bit more difficult. Worth the effort though.
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July 2023 by Veronica Vasquez
My husband went to this store on Saturday, June 10, 2023 around 7pm and had the worst experience ever just trying to purchase a light bulb for our vehicle. The employees did not even look like employees because one of the guys was wearing a tank top. That’s very unprofessional and the lack of customer service is ridiculous. The guy with the tank top gave my husband the wrong light bulb and when my husband realized he went back to the store 3 minutes later to exchange it for the correct one which they refused to exchange it because we did not have a receipt. Mind you the tank top guy never gave a receipt in the first place. The package was unopened so I don’t see what the big deal was in just exchanging it for the correct one or printing out a duplicate receipt. We understand all stores have a exchange/return policy but they could’ve done better to fix the issue and they chose not to help.
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May 2023 by pierre henderson
Tonia went above and beyond to help me, very knowledgeable and cooler than the other side of the pillow. Highly recommend
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April 2023 by Elizabeth Hazzard
The new management Tanya is a joke products have a 30 day to 90 day earners on them and that means if the are faulty or break u are suppose to replace them not desire if u want to just because u don’t want to handle a replacement I would never go there again they have lost my business and I have a funny feeling as long as she is there they will loose a lot more
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April 2023 by Elizabeth Arnet
The new management Tanya is a joke products have a 30 day to 90 day earners on them and that means if the are faulty or break u are suppose to replace them not desire if u want to just because u don’t want to handle a replacement I would never go there again they have lost my business and I have a funny feeling as long as she is there they will loose a lot more
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February 2023 by Tim Winn
They had the part I needed
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November 2022 by Lesa Milburn
Too long of a wait. 25 minutes is way too long!!!
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November 2022 by Eric Peterson
Just ran in there for a purchase and the cashier took the time to let me know about a deal where I'd save some money. It's always nice to get that kind of service and it was clear that he takes pride in his job which is something I definitely respect.
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October 2022 by E.W. Peterson
Just ran in there for a purchase and the cashier took the time to let me know about a deal where I'd save some money. It's always nice to get that kind of service and it was clear that he takes pride in his job which is something I definitely respect.
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October 2022 by Cassandra Johnson
The customer service was polite and helpful reasonable prices
