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December 2023 by Benny Jurl
I recommend these guys all the time they do a very good job well mannered and reasonable
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December 2023 by Berry Tree
They do a very good job I recommend them before anybody
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November 2023 by Lola Falana
My tire was completely flat and Caleb & Adam both helped Me! I Uber for a living and they knew the urgency of Me getting back on the road again. They knew that I didn’t have much $- then they gave Me a used tire and put it on for Me??please support this tire shop- it’s the best in town! Thnx Guys!
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November 2023 by joel depaolo
Went in for oil change on my vehicle last week. I believe the gentleman working the counter was named Mike. He was very professional and courteous. Said they were very busy but would get my vehicle in timely. Service was completed before estimated time. Was referred to them by friend who also had top notch experience with this place. Would highly recommend taking your vehicle to this location. Nice finding a trustworthy place that can take care of all of your vehicle needs!
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November 2023 by rob dupre
I cannot speak highly enough about Best One. They were a great company to do business with and really seem to stand behind their values. Michael Hager especially was a pleasure to work with. I never felt pressured into doing something my car didn't need and it is running great!
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November 2023 by Susan Schultz
My husband took our pick up truck in Monday for an oil change and tire rotation they were very professional and very quick and he was very satisfied and would highly recommend them!! Thank you Michael
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November 2023 by Caleb Billings
Great company! New management is incredibly respectful and doesn’t tell anyone no when they need help!
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November 2023 by Vincent Truetner
Great experience. Did not push unneeded repairs. Got in and got out. Great experience
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August 2023 by Steve Chukwulebe
Speedy service for tire repair despite me coming in a couple hours before closing. Pleasant atmosphere and very comfortable waiting room chairs! Would recommend.
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May 2023 by Shena J.
my experience at Best One and Kankakee. I had an appointment to go in to get my air conditioner checked the the first gentleman he wore glasses mustache and a beard and he was very nice, he is the reason why I came back originally I was there to have my wheels aligned then I came back and got my oil change so my husband asked if they offered air conditioning services . My husband asked if they could check the air conditioner the gentleman said yes and since I had such a good past experience with them I figured I'd come back. He, explained to me it would cost me $150 for a diagnostic test. I agreed. I get there in 15 minutes early. Another man came out and got my car. 30 minutes until the process a different guy came out to me and he asked hey have you had anybody else work on this car I tell him no I literally just got a new engine he tells me there's something going on with your air conditioner we're going to try to we've tried to vent it and now we're going to try to vacuum it out and get some air into it to see if it goes right now it's not working right now you had 125 if you stay another hour to be another $125 I agreed believing that was the total cost of services would be $250.00. He never told me about additional costs or additional charges so imagine my surprise he placed a bill of $372.49 in front of me . He comes to me and tells me there's nothing he can do so He begins to tell me that everything in my air conditioner needed to be replaced that it was clogged and he didn't know where it was coming from in order for him to do that he would have to take it apart I said I'm sorry I was under the impression that's what you were doing he said I apologize I misspoke that's not what I was doing I was running a full diagnostics I said okay so there's nothing you can do ?he told me there's nothing he could do and I said okay he said well there's other things that we can do you'll probably need this and that he named all these things I didn't understand and I didn't know what they were. he said well I'll get an itemize list to you and I'll show you what it is so at this point I wasn't prepared to pay a certain amount of money I had to call my bank for the rest so when I got the rest I came back and I said okay how much do I owe you I look down and the total is $372.49 for 2 hours worth of work and I asked him how is this possible he tells me I've been charged for the time and everything that he needed he did to to attempt to clear up the the clogging now I'm listening to him talk to me and I could have sworn one thing he said that he had done was run the diagnostic test so he's saying that he run a vacuum and he charged me $149 plus $69 for what he called merchandise. I'm extremely disappointed my heart is broken and I am severely sad the first gentleman I spoke to A1 class experience service he told me step-by-step what to expect the second guy he gauged me. I felt like I've been swindled and I feel like I've been robbed. he overpriced everything I would not advise anyone going to him especially if you are a woman and I'm I'mma have to say it if you are an African American woman.
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April 2023 by Sarah Dombkowski
Everyone there has been nothing but incredible. I brought my car there after having multiple issues at another local auto repair shop all stemming from a brake job they had completed. After explaining everything that had happened at this other place, they did a thorough check of my brakes and identified multiple items that weren’t completed properly that caused my current situation. They explained each detail and what they would be able to do to fix the problems. They even sent the technician to pick me up in my finished vehicle and he took the time to also walk me through what he had done to my vehicle. Mike was very empathetic to my entire situation and made sure I knew he was taking care of me and explained their warranty policy and encouraged me to let them know if anything ever came up again. And while this other local shop did subpar work, they never once bashed this other shop. I will take my cars here from now on and will let others know to do the same. The entire staff was amazing!
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April 2023 by Medicine Man
Always great service! I insist if you need something done on your tires.. go to best tires.
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March 2023 by Payton Tindal
Got new breaks put on my car a little over a month ago at another location and started having a problem with one. Took it in and Mike took great care of me. He and a technician stayed after close to make sure my car was safe to drive and sent me on my way. Very thankful for how well I was treated.
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February 2023 by Danielle Frank
I can’t say enough great things about Best One Tire. They not only handle and take care of my personal car, but my business fleet as well! Caleb is my go to, he answers calls/text anytime! From 4am flat tires to late night emergencies, he jumps on it asap. Don’t look anywhere else for your vehicle needs.
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January 2023 by Patty Amadio
Great place and very friendly they have wonderful staff they are very good at taking care of there customers making sure there customers are comfortable and understanding what’s going on with your car they are very helpful they are truly the best
