Cricket Wireless Authorized Retailer is praised for its great service, affordable prices, and strong 5G coverage, especially in rural areas. Customers often mention the helpful staff, particularly highlighting an employee named Amanda who goes above and beyond to assist with issues, even handling complicated problems and standing up to supervisors to ensure customer needs are met. The staff are described as dedicated, knowledgeable, and capable of managing multiple tasks efficiently. While some reviews express frustration with Cricket's overall customer service, the retail location itself is known for its exceptional staff who are willing to go the extra mile. Customers appreciate the personalized assistance, quick problem-solving, and the staff’s commitment to customer satisfaction. Overall, this business is recognized for its good service and friendly team, making it a reliable choice for wireless needs.
I couldn't get my ACP going, but Amanda went above and beyond to assist me.
December 2022
I never even thought about using this place until our friend Amanda told us how great the service and prices are. We live in a very rural area and the 5g is great. ATT tower usage but at budget prices.
August 2022
Once again I am very impressed with the customer service! Thanks Ladies 5*
