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February 2024 by Antonio El Don Martinez
Called about an unauthorized charge that was pending on my account and was literally told to contact the party who the money is being sent to. Dont put your money here, this bank is a joke and the staff arent too bright either.
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December 2023 by Charles Eason
Not good
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November 2023 by Ava R
Lost me as a customer!!!!
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January 2023 by Greg M
I loved this bank and the people that work here are amazing. BUT, I had my identity stolen and all my money taken out of my account. I worked with Midland to get my card canceled and they assured me it was over. The next day more money was taken out, they told me it chargers that haven't shown yet and it was over. Then two days later my next paycheck was starting to be taken out of my account. If I knew this was going to continue I wouldn't have deposited my check. You guys handle this for a living, why could I get better advice from you or just stop giving them my money all together. I don't feel safer with Midland, and I'll change this message if things get better.
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August 2022 by Jessica Ayala
This bank is okay. Staff are friendly. But the Drive-thur take forever and it always has long lines. It quicker to just go inside.
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July 2022 by Greg Lopez
I loved this bank and the people that work here are amazing. BUT, I had my identity stolen and all my money taken out of my account. I worked with Midland to get my card canceled and they assured me it was over. The next day more money was taken out, they told me it chargers that haven't shown yet and it was over. Then two days later my next paycheck was starting to be taken out of my account. If I knew this was going to continue I wouldn't have deposited my check. You guys handle this for a living, why could I get better advice from you or just stop giving them my money all together. I don't feel safer with Midland, and I'll change this message if things get better.
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March 2021 by Stephen Snapp
Station Street location Monday 2/15 ATM cash withdrawal feature “temporarily unavailable”. The reason I got their debit card was to get cash when bank is closed! Had to drive to Kennedy Drive location to get cash. If certain locations won’t maintain their ATMs, TAKE THEM OUT !!!!!!
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December 2020 by Whereto GoandStay
I only use the drive-thru here, good service.
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July 2020 by takisha mason
Horrible customer service would give it 0stars if I could
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May 2020 by Alaina Long
The staff is just very rude. When homestar switched from homestar to midland that was a mistake especially switching staff from homestar to new staff from midland. Just issue after issue and its very upsetting. They do not value their customers like homestar did.
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May 2020 by Exposing Hoes
The staff is extremely rude and disrespectful! I do not recommend midland states bank to anyone
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May 2020 by Polo Ortega
if i would give this a 0 star i will because they was taking money from me and i am por and that just won’t to take your money they was trying to give me 1000$ over draft and i don’t have that type of money and they was rude to me and did not wont to take it off i only payed for one song and that trying to over draft me 1000$ don’t go here or your at rick of your money !!!!!!!!!!!!!!!!!!!!!!
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May 2020 by Marissa Guzman
-0 stars I’m completely disappointed with the employees they are so unprofessional and rude I will be changing my bank because of staff
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May 2020 by Antonio Abarca
(Translated by Google) I do not like this bank they are cheats and they are rude they do not know what is respect I give them not a star because they lack respect for customers(Original)No me gusta este banco son tramposos y son groseros no saben lo q es respecto les doy ni un estrella porque faltan el respecto por los clientes
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January 2020 by Taylor Kramer
If I could give this bank 0 stars I would. This bank as a whole is literal trash. They do not value their customers, instead they steal from them.