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October 2023 by CHARLES BRANDON
RUDE AND INHOSPITABLE!
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September 2023 by cathy mccarthy
Awesome service super helpful and very knowledgeable.
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August 2023 by Fred Hairston
Shawn was very professional. Store was very welcoming she has such a beautiful smile . Would definitely come back to shop at this location . Thank you again for my upgrade Shawn.
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May 2023 by Meaghan Donohue
Horrible experience. Owner was so rude. Was about to buy 2 phones and 2 lines and he had a fit when I asked about the insurance. I had to leave. Not going back. Sad because I love the phone service. To bad he runs his customers away. I really don't understand what upset him so bad?
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May 2023 by Megan Brunger
Asian man claims to be owner Would not help at all and I was sent away when I brought in a male friend to try and speak (due to my anxiety) we were threatened with the cops and horrible things were said to us... All while just trying to explain what was going on ....(still haven't been able to use my new phone) he told me he didn't mind me but he didn't want my friend in the store (Mexican) I have never been more disrespected in a store (never got a answer to my question, asked to use their phone to call metro since my phone isn't working and he's a metro store, and tried to explain the situation never yelling or raising voice ) it was a horrible situation
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April 2023 by James Cure
Worst customer service. Never shop here.
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January 2023 by Celeste Ross
Would have given it no stars if I could!! I've been with metro pcs for years the gentlemen that's running that store is a piece of work. I went in to enquire about a problem I was having with my phone nothing major at all when I Bluetooth to my car it has started to kick me out and when playing music it goes in and out like they're is some type of interference. I tell him this and he then proceeded to blue tooth my phone to his when it connected he then told me they're was nothing wrong because hecwas ankle to Bluetooth to his phone that's how they check and by it connecting to his phone he didn't see anything wrong, I asked was he serious?!! (he totally was) i then tried to explain again he then told me if you have problem with the phone make a complaint they'll send you another, I didn't want another phone and told him that numerous times!! frustrated he then began to yell again and tell me to call customer service I said I would!! he then (still yelling ) tells me go ahead they won't answer they never answer!! (there is so much more that he said, wayyyy to much to text) long story short I'm looking for another phone provider somewhere that does more than sale you refurbished phones and has knowledge of the phones that they're saling you. (Or at least be able to provide some help!!)
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January 2023 by Jessie Chandler
Shawn was very knowledgable and efficient. Great experience, great service ???
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December 2022 by Hogg's unique adventures Hogg
This isn’t your average “ go get the manager “ Karen comment. I never leave negative reviews so there’s that. But I feel extra compelled to do so with this place . I walked into this store to port my number over from another cell phone company and immediately the guy ( small angry Asian man ) gave me attitude. He talked down to me like I was a child . Very condescending. Highly unprofessional and something tells me I’m not the only customer who has experienced this man’s bitterness . I don’t know if I interrupted his lunch or day time reality TV show but he was highly inconvenienced by my need for assistance. I suggest this man not work in costumer services or earn an education for a better job since he appears to hate his so much . This store is like the sticky nasty gum you accidentally stick your hands into underneath a table. I do not recommend this place unless they start hiring people who don’t hate their lives .
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October 2022 by Francene Perry
Shawn was very helpful & friendly too!!!☺️
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June 2022 by Jessica Johnson
Guy refused to sell me home internet without me switching my phone service there even though I had tmobile on the phone saying you could get internet without having phone service thru them. Went to a different store and got internet without phone service. Scammer. Don't go to this location.
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June 2022 by Gloria HEDDITCH
It's nice and clean. And friendly ...professional halp!
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May 2022 by Louis Coy
Very clean store always smells good. Very nice and respectful.ive been with this one for 5 years and he has always provided great Service!
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May 2022 by Diane Banks
I had a great experience. Owner was kind, knowledgeable and made sure that I had all the answers to my questions before I left.
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May 2022 by carla campbell
Switched from Cricket, I must say the Metro 5G service is super fast. Asad was able to transfer everything over & was super quick.
