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February 2024 by Thomas Juvinall
Went to to Nappa to have my alternator tested after it was purchased from Nappa. Unable to do so as their business says open until 2pm on Saturday and they were closed before 10 am. Now my car won't function properly and they are closed on Sunday. Very disappointing experience thus far.
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July 2023 by Regina Brown
Soooooo mad right now. Website states open until 2pm on Saturdays, confirmed 4 days ago. I order a part online to pick up in-store and figured I'd go a little early to get other tools. I arrive at 1pm, no signs saying closed, but they're closed and I have wasted time AND money with an online purchase.I understand emergencies may arise, but at least put up a sign saying that.
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February 2023 by Keith Foreman
Great place to get parts, employees are friendly. I've been doing business here over 40 years.
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December 2022 by Aaron Napoleon
Very friendly + helpful!
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November 2022 by Harry ONeil
One of the best places to deal with even with limited hours. They close at noon on Saturdays and if you place an order online you should call and make sure they have it versus waiting for a conformation that may never come.
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December 2021 by Mike Hurley
Excellent customer service
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April 2021 by Jesse Garcia
Excellent service
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March 2021 by James Stolte
Great bunch of guys.
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February 2021 by Tammy Rawlings
Clean store and very knowledgeable staff.. don't let the crankiest fool ya, they are very good guys
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January 2021 by Rick Ashwood
Great service from knowledgeable people working there
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November 2020 by Carrie Ceja
They had the parts that I needed thank you
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November 2020 by Chester Ciotuszynski
Always great service
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February 2020 by Chuck Juarez
Very knowledgeable and friendly employees
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November 2019 by Tom Schwartz
We were on our way back to Northern Illinois with an old transit bus that we had picked up at public auction when we started to have performance problems. We called at closing time and the owner stayed open so we were able to limp the bus into town and purchase a set of new fuel filters. The owner also stayed while I changed the fuel filters to make sure we had everything we needed and were able to get out of town safely. He went above and beyond to make sure we were taken care of, we really appreciate it and we would certainly recommend this NAPA to anyone!!! Thanks again!!!
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September 2019 by Derrick Washington
Good friendly service
