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11:00 AM - 7:30 PM
100 E Algonquin Rd, Arlington Heights
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11AM - 10PM
241 S Milwaukee Ave, Wheeling
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“The customer service at the Arlington Heights location is great! Debbie and Natalya are always friendly and welcome everyone with a smile. I enjoy going there every Friday for business :).”
Open 24 hours
515 E Townline Rd, Vernon Hills
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“I really really like their customer service. They are very helpful, friendly and thoughtful. The manager helps me when I have a problem with my account quickly which the teller couldn't access thru. Thanks so much”
“The people at this branch are always nice and helpful. Sometimes it’s a little slow at the tellers but that’s most likely because I don’t carry my CITI card with me. Overall, I’m very satisfied with the bank and this branch.”
10AM - 5PM
333 E Northwest Hwy, Palatine
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“The Citibank team at this branch, specially the Branch Manager Judit are amazing! they helped me with some complex changes and their service was above and beyond anything! They looked out for me and what suits my situation in the best way. I definitely recommend this Citibank branch for any and all banking services.”
“Every time I've been here I've had nothing but wonderful customer service and support. I've used this location for financial counseling, loan services, and transferring funds and never had a single issue. If you have to use a Chase Bank, I recommend using this location.”
“Okay, we see the bad reviews. We've been customers for many many years! Citi did change our online banker to a fellow that is probably great, but, is only and "investment" banker. He could not help us with daily activities. We were getting pissed.
The great news is, we LOVE our branch in downtown Arlington Heights and have been lucky enough to be meet, trust and give our hard earned cash to a personal banker there named
Bhavesh Shah.
Bhavesh and the very knowledgeable head teller and branch super manager have taken personal care of us.
Bhavesh became our personal banker, thank gosh! Although we can't even make an appt with him online, Citi shame on your system.
We're pretty persnickety people. Without Bhavesh and the fine staff at the main branch, we don't want anymore Citibank. They need more expert caring, customer service people, not more bots!!! Please listen Citibank!”
“I love Bank of America, Kelly is the manager here, she takes great care of her customers. She will fight for you if something ever happens. She really goes the extra mile. Waheeda is a sweet lady too. Glad I gave them a try!”
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“This place never disappoints me regardless how far of a drive it is for me to get here on the weekends. Every time I come to the burbs to visit family, I will always stop by Mitsuwa for the ramen at Santouka followed by a Hokkaido milk tea from ReLeaf cafe. The restaurants at Mitsuwa are so legit, but my ultimate favorite will always be Santouka. I love how the shio ramen is so good that you can actually drink the broth without it being too rich as well as the salmon roe rice is like a perfect match when you get the set and I can't forget the egg either. The staffs are always really nice and service is quick as well.”