-
February 2024 by Michael Drobny
Had an incredible experience working with everyone on the Icon team which includes Ryan, Joe and Jess. My wife and I are extemely happy with the final results. They redesigned our kitchen, half bath, laundry room, wet bar and the flooring and it looks amazing. Thank you so much Icon!!! We truly appreciate it.
-
February 2024 by Megan Bitz-Garcilazo
I recently had the pleasure of working with Icon Building Group for the construction of my new home, and the experience surpassed all expectations. The team's professionalism, attention to detail, and commitment to quality craftsmanship were truly commendable. From the initial design phase to the final touches, the process was smooth and transparent. I highly recommend Icon Building Group for anyone seeking a reliable and top-notch home building experience.
-
February 2024 by Julia Essary
The icon team was amazing during our build. They were always responsive and attentive to all of our questions/needs. They did a wonderful job building our home and we absolutely love it. They continue to be responsive even after closing with any questions that we have. We would recommend them to anyone!
-
January 2024 by Cindy
We are very happy we chose Icon to build our dream house.Everyone was always very responsive to our many questions. Working with Sheryl our design consultant was delightful, she was very patient with our questions and had numerous suggestions and ideas.Our project manager Mike, made everything right. He took care of anything that "wasn't just quite right" and incorporated our late changes seamlessly.Prior to our 1 year anniversary, we hired an inspector to go through our home looking for any issues - that inspector was impressed and said that our home was well constructed.We would definitely recommend Icon to anyone who is looking to build a custom home.
-
January 2024 by Colleen Wright
We are so happy with our experience using Icon for our recent renovation. From start to finish the team was professional, responsive, respectful, and detail-oriented. Even with several mid- project adjustments the team was fabulous. Can’t say enough good things!
-
December 2023 by Jagdamba Seth
I couldn’t be more happy that I chose Icon Building Group to build our dream custom home. The entire experience was a real pleasure.Our Project Manager, Joe was fantastic to deal with. All communications was addressed in a timely manner and all work was completed beyond expectation.Our designer, Sheryl was extremely helpful and knowledgeable. Throughout the process Sheryl offered positive insights and creative suggestions.I would be happy to recommend Icon Building Group to any one I know for bringing their dream home to reality.Thank you so much, Icon Building Group. We simply love our home!
-
September 2023 by Karen Devcich
Wow! I cannot express how happy we are in our new home due to the excellent work ICON Builder did building our new forever home. From our first meeting with Charlie, start to finish, the process was both enjoyable and seamless. The Buildertrend tool kept us up to date almost daily. We loved watching our home “GROW” from land clearing to landscaping. We cannot be happier. Special thanks to Charlie for his inspirational support. His commitment to customer service expands to the design team, project managers and post close service management.Services: Tile work installation
-
September 2023 by Sanjeev Majoo
Icon building group did a good job addressing our needs for a custom build home. It was a collaborative process with clear communications on design choices, and change orders. Overall we are pleased with quality of the build. Icon has a solid team of professionals that worked with us through the custom design and build process.
-
August 2023 by Vikram Polluru
We feel so lucky to get our dream house built by Icon building Group/Charlie. They have the best people onboard to make the project delivered as promised. Charlie understands the requirements and helps you with his expertise knowledge to build your home. They have the best team to help you with design, guidance and execution of the project. They have the top and very wide range of design selections when it comes to interiors in their design center. They have various levels of selections to accommodate within your budget and styles. When it comes to luxury Icon gives you the top end where sky is the limit. If you want to have the best custom home, then Icon building group is the address. We dreamed of a beautiful house within our budget and Charlie/Icon helped to achieve it. Charlie is very professional and a man who keeps up his promises till the end. Charlie, being owner/CEO, spends time to guide you in right directions. personally find him a very kind person who understands the emotions of his customers. If you have a passion for a beautiful home, you will connect with him within no time and without hesitation because he has the same passion for building beautiful houses. The quality of construction whether it is exterior or interior is immaculate. Now, when it comes to visitors to my home, everyone says only one word "wow". This is what you want to hear from a dream home. After staying for few months now, we have realized, not only icon building group built a beautiful house for us, they have also been very promising in addressing any issues after handover. They have a top class customer support in any form of issues. Me, my wife and my son absolutely love our home and thanks to Charlie and his team (Mark, Rachel, Natalia and Sandy). If you are dreaming a beautiful custom home then go for it, they are the best in the business !!Service: Home building
-
August 2023 by Jeremy Murphy
We contracted with Icon to renovate the entire interior of our home, along with some exterior work, on the North Shore. The entire team has been flawless from start to finish with fantastic communication, exceptional timing, and a beautiful product. Given the scope of work associated with redoing an entire home, we were concerned with our vision coming to life, but Icon was able to exceed expectations across the board.Services: Tile work installation
-
July 2023 by Taylor Murphy
My fiance and I bought a new home that needed a lot of TLC. We contracted Icon Building Group to renovate our 2,285 sq ft house and I couldn't recommend them more. The service has been top-notch from start to finish. Jenny's eye for design is bringing our dream home to life. We couldn't be more pleased and will be using Icon for all future projects.
-
March 2023 by Jeff Benjamin
We recently finished a large renovation with Icon Building Group. We completely gutted our kitchen, Master Bath, fireplace wall, and more.We couldn't be happier.Jenny and the Design team were great in coming up with design and layout ideas. Jenny's patience is unmatched as she joined us at many tile and Granite shops as we changed our minds on tile and granite, many times. Jenny's vision, recommendations and sense of humor were greatly appreciated.The Carpenters - Luke and Uri are true craftsman. Their attention to detail is tremendous.The Tile guy - Jack took the time to ensure the tile patterns matched and flowed in a natural way.Project Manager - Chavez was fantastic to work with. He was on site often to check on progress, cleanliness and quality. He was always available via text or phone, responding very quickly even on weekends.Cleanliness - Very impressed. EVERY trade walked in with their tools and a shop vac. The would finish the day by vacuuming the area they were working in. Very much appreciated as we were living in the house throughout the project.Communication - Outstanding, whether it was Jenny for design, layout, product selection, or Chavez for day to day items, the communication was daily. We always knew what to expect, who would be working the next day or week. There was never a time where we couldn't get ahold of Chavez or Jenny....To summarize, Icon provided tremendous service, quality and communication. We are extremely happy with the value that the Icon team provided. We highly recommend Icon for any of your building/renovation needs.Services: Home renovations
-
January 2023 by Ranjit Desai
We want to express our sincere appreciation for the excellent work ICON BUILDER did in building our new home. From start to finish, the process was seamless and stress-free, and the end result is a beautiful, high-quality house that we are thrilled to call our own.Icon builders attention to detail, professionalism, and dedication to meeting our needs were truly impressive. Charlie, Mark and Rachel were always available to answer our questions and address any concerns we had, and they consistently went above and beyond to ensure that everything was done to our satisfaction.We are grateful for the care and effort this team put into building our dream home, and we will not hesitate to recommend Icon to others. Thank you to Mark and Rachel for all that you did to make this experience such a positive one for us.-Ranjit DesaiService: Luxury home building
-
January 2023 by Melissa
When my husband’s job relocated us to the Chicago area from California, we were under a tight timeframe to find and buy a new home. Quite by accident we found the community of Hawthorn Place by Icon Building Group, located in Hawthorn Woods. Right from the start, we were impressed with the quality of the homes built by Icon. We looked at three different homes that were available at that time, and fell in love with the first one that we originally walked through. We met Charlie Murphy, the owner of Icon that first day. Lucky for us, his office just happened to be located in the model home in our new neighborhood. We did our research on Icon, and discovered they have at least 10 new home communities throughout the Chicagoland area, and also specialize in new custom homes and remodeling. Their homes are hands down gorgeous – whether new builds or remodels. From start to finish, Charlie was super to work with. What really made our experience great was his availability. He would answer all of our calls, texts, or e-mails no matter what time of the day. The whole process felt very personal. While our new home was near perfect to what we were looking for, there were a few things on our wish list that we wanted. Right from the start, Charlie put us in touch with his Design Center Manager, Angela, who started the process while we were still back in California preparing for our move. Our project included adding a basement bar/kitchen with an island, a feature wall w/floating shelves (Charlie’s idea) and a built-in electric fireplace in the great room, crown molding throughout the downstairs, and extra cabinets in the laundry room. What we liked most about working with Angela is that she helped us make decisions that kept the rooms in harmony overall – especially the finished basement. Sometimes it was hard to visual the finished look, and she helped us by showing us pictures and different samples as we decided on tile, cabinets, backsplash etc. She was also very patient when we had a few changes along the way.Rachel, our lead project manager, was invaluable during the entire project. She was always courteous, on time, helpful and above all resourceful. Rachel did an excellent job of communicating exactly what was going on the entire time. She stayed in constant communication with all of the contractors, and addressed any issues that came up regarding scheduling, materials, etc. What we liked the most was that she would stop by nearly every day that work was being done, to make sure everything was on track and give us updates. We know we weren’t her only project, but we sure felt like it.As with any projects, a few hiccups came up along the way, but anytime this happened the ICON Team was quick to respond and resolve the issue. We would like to especially thank Joe, Icon’s VP of Purchasing & Design who came to the rescue several times when we needed to make some last-minute changes on a few design choices and clear up some miscommunication. He was very fair and reasonable with his solutions, and we were happy with the outcome.Lastly, we want to give a shout out to Sandy, our Service/Warranty manager. While all of the exciting upgrades were happening, she was available to resolve any issues we identified during the original walkthrough. She was responsive and professional. Everything on our list was followed up on and resolved to our satisfaction.We love our new Icon home, and the upgrades we had done turned out better than we even imagined. If you are thinking of buying a new home, building a custom one or remodeling, we highly recommend Charlie and his team at Icon Building Group. We promise you won’t be disappointed.Services: Luxury home building
-
January 2023 by Melissa I.
When my husband's job relocated us to the Chicago area from California, we were under a tight timeframe to find and buy a new home. Quite by accident we found the community of Hawthorn Place by Icon Building Group located in Hawthorn Woods. Right from the start, we were impressed with the quality of the homes built by Icon. We looked at three different homes that were available at that time and fell in love with the first one that we originally walked through. We met Charlie Murphy, the owner of Icon that first day. Lucky for us, his office just happened to be located in the model home in our new neighborhood. We did our research on Icon, and discovered they have at least 10 new home communities throughout the Chicagoland area and also specialize in new custom homes and remodeling. Their homes are hands down gorgeous - whether new builds or remodels. From start to finish, Charlie was super to work with. What really made our experience great was his availability. He would answer all of our calls, texts, or e-mails no matter what time of the day. The whole process felt very personal. While our new home was near perfect to what we were looking for, there were a few things on our wish list that we wanted. Right from the start, Charlie put us in touch with his Design Center manager, Angela, who started the process while we were still back in California preparing for our move. Our project included adding a basement bar/kitchen with an island, a feature wall w/floating shelves (Charlie's idea) and a built-in electric fireplace in the great room, crown molding throughout the downstairs, and extra cabinets in the laundry room. What we liked most about working with Angela is that she helped us make decisions that kept the rooms in harmony overall - especially the finished basement. Sometimes it was hard to visual the finished look, and she helped us by showing us pictures and different samples as we decided on tile, cabinets, backsplash etc. She was also very patient when we had a few changes along the way. Rachel, our lead project manager, was invaluable during the entire project. She was always courteous, on time, helpful and above all resourceful. Rachel did an excellent job of communicating exactly what was going on the entire time. She stayed in constant communication with all of the contractors, and addressed any issues that came up regarding scheduling, materials, etc. What we liked the most was that she would stop by nearly every day that work was being done, to make sure everything was on track and give us updates. We know we weren't her only project, but we sure felt like it. As with any projects, a few hiccups came up along the way, but anytime this happened the Icon team was quick to respond and resolve the issue. We would like to especially thank Joe, Icon's VP of Purchasing & Design who came to the rescue several times when we needed to make some last-minute changes on a few design choices and clear up some miscommunication. He was very fair and reasonable with his solutions, and we were happy with the outcome. Lastly, we want to give a shout out to Sandy, our Service/Warranty manager. While all of the exciting upgrades were happening, she was available to resolve any issues we identified during the original walkthrough. She was responsive and professional. Everything on our list was followed up on and resolved to our satisfaction. We love our new Icon home, and the upgrades we had done turned out better than we even imagined. If you are thinking of buying a new home, building a custom one or remodeling we highly recommend Charlie and his team at Icon Building Group. We promise you won't be disappointed.
