J.Crew Factory
Clothing StoresHours:
20505 Rand Rd Suite 260, Kildeer IL 60047 Hours
About J.Crew Factory
J.Crew Factory offers a great shopping experience with a clean and well-organized store. The staff is often incredibly friendly, attentive, and helpful, going out of their way to assist customers with finding the right items. Many employees demonstrate amazing energy and a great personality while multitasking during busy times. The merchandise is of great quality. While most encounters are positive, there can be rare instances where a staff member is perceived as less courteous. Overall, it is a nice place with a happy staff that makes shopping fun and easy.
Most Recent Reviews
December 2025
I was there yesterday, only a few days until Christmas, and Sam was amazing! It was a busy time and I saw him multi tasking like crazy. I watched him handle everyone’s questions with a great personality and energy that you don’t see in customer service anymore. Not to mention doing store tasks at the same time. Like...
read full commentSeptember 2023
The staff was absolutely so sweet. Everything was clean and orderly.
July 2023
Nice place, but the lady (I think she works as a sales assistant) with glasses is arrogant and ill mannered. She needs to learn how to talk to customers. Overall, great quality!
More Comments(6)
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