Luna Flooring Gallery is a family-owned and operated local brick-and-mortar store that provides an outstanding in-store experience. The staff is knowledgeable, helpful, and offers honest advice without any pressure. They take the time to answer all questions, assist with material comparisons, and ensure a smooth process from quoting to installation. Customers praise the store's competitive pricing, high-quality products, and professional installation. The installers are described as careful, efficient, and courteous, leaving the final look of the floors exceeding customer expectations. The store's focus on personal service, accountability, and standing behind their work is highly valued by the community. While some customers found better prices elsewhere, the majority of reviews highlight the store's exceptional service, attention to detail, and the overall satisfaction with the final results. The Luna Flooring Gallery is recognized for providing a superior in-store experience compared to the "shop-at-home" service, making it a highly recommended choice for those seeking quality flooring products and personalized care.
John and the installers at Luna did a professional job. John is very knowledgeable, delivers on time, and follows-up. The installers were neat, professional, and courteous. I wouldn't hesitate to use them again. Joe Lucas
November 2020
Great selection, good prices, friendly service from Mike at Long Grove location.
September 2020
John is awesome - we have bought from Luna several times and have always been super pleased
