Auto Repair near Kinmundy, IL

“If I could give them more stars I would!!! These people have hearts of gold!
My son was traveling home to Iowa from Alabama and hit a huge pothole on the interstate in Illinois blowing his tire, and I'm so thankful it happened near the exit to Ritter's. I made the call to them from Iowa and let them know what happened and they send out a tow truck to get him. He was towed to the shop about 4:50 pm. They looked things over and realized that the rim was also bend and was not able to have the extra tire we had in the trunk put on. So the owner called me and let me know this. He then offered to drive him to Salem (12-15 miles away) to a hotel, he waited while he was checked in and made sure he could do a late check out since they needed to find a rim before they would be able to get him picked back up. He made sure that my son and I both had him cell phone number so we could call if we needed anything. The next morning, they went to 2 different salvage yards and were able to find a rim that would work for his car. They got the rim and tire on, checked out the rest of the tires and took care of another one that was slightly affected. They had him on the road by noon. I was able to pay over the phone with a card no problem. The cost was under $300, including the tow.
Then to top everything off, the owner called me to check in on his trip hours after, to be sure we were pleased and that things were going ok with his new rim and tire.
These people felt like angels to me going above what they had to do, they even offered to go sit with him while he waited for the tow truck if that would help us feel safer. I'm so thankful there are good people left in the world!!!”

“These gentlemen do great work. They were honest with me and the work was done in less time than anticipated (had my water pump, timing belt and alternator belt replaced which was a 10 hr job but I had my car back in day and half) they saved me a good amount of money over the dealer.
They were only $75 more than their estimate but that was because they needed to replace the alternator belt which was unforseen but necessary.
They are privately owned and only handle cash or check. I felt they were up front and honest and did a great job. I'll take my car there again.”

“Took this guy 2 vehicles so he could take from one to fix the other. Few days later he called and said both of em are fixed come on and get em. The bill was the same as he said it would be to, didn't even charge for the 2nd vehicle. Awesome!”

“I’ve had them install a new oil pan, replace the high pressure side AC hose, and patch a tire for me. Each time was a great experience. They are very transparent during the process and i never felt like they were looking to over charge me. They actually got the prices a lot lower than i had expected each time. I do most of my own maintenance and repairs on my vehicles but when i don’t have the time or equipment i would not hesitate to go back. I highly recommend them for any sort of repair you may need.Services: Auto maintenance”