Fifth Third Bank & ATM has a mix of experiences reported by customers. Many appreciate the friendly and helpful nature of the staff, especially mentioning employees like John Gedwill and Robert Magnesen for their exceptional service during difficult times. However, some have noted issues with the ATM, as it often struggles to read cards and is slow. While most employees are seen as nice, there have been concerns about rudeness from some staff members. Overall, the bank is recognized for its clean environment and willingness to assist customers, though some aspects could use improvement.