Chase Bank has drive-up ATMs that are convenient for cash needs, though the main lobby is located a few blocks away on La Grange Rd and Calendar Ave. Some customers find the bank to be impersonal and feel that fees are often unfair. Staff sometimes seem unengaged, but there are exceptions like helpful employees who provide good customer service. Out-of-town visitors have had positive experiences with specific staff members, praising their support and patience. Overall, Chase offers essential banking services, especially ATMs, but customer experiences vary, and the bank may not be the best choice for personal attention.
