Fannie May is a candy and dessert shop that offers a variety of treats, including chocolates, truffles, and pastries. Customers generally find the store to be clean, nice, and convenient, with friendly and personable staff. Several reviews highlight positive experiences, such as helpful service on special occasions and staff going above and beyond, like returning a lost cell phone. The store provides a pleasant environment for families and those looking for flavorful pastries or ice cream. However, there are some issues reported, including incorrect orders and poor customer service in one instance, where staff appeared uninterested and did not listen carefully. Some products, like almonds covered in dark chocolate, did not meet expectations, and ice cream quality was sometimes disappointing, with one customer noting it was scraped off the carton. Parking is easy, with no meters nearby, adding to the convenience. Overall, Fannie May is appreciated for its cleanliness, friendly staff, and tasty offerings, though some experiences with service and product quality have been mixed.
