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December 2023 by Garrett Gross
Very kind staff. They do not make you feel stupid at all with the questions you ask... They listen to you and were quick to take action.Also, they DO let you be with your pet. I was just there today 11/29. Previously that was because of COVID-19 preventative measures in which we all did weird things.
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October 2023 by christine marcotte
Kind, caring, up to date, professional. Took fantastic care of my dogs. Spayed my chihuahua, gave immunizations to her. Performed dental care on my standard poodle. Gave her immunizations. Trimmed their nails. Brought both gals out to my van for me. I can’t thank them enough!!!
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June 2023 by Tieyan Chang
Avoid this place. It's awful and useless. Save your money and go to Boone.Spent $200 for "wellness" exam only to get the weight, temperature and pulse, which my grandma can do better and it's free.We were not allowed to be with pets during the exam and we know nothing about what was happening in the back. I don't even know if they really did the vaccination on my cats, or just left them there doing nothing and charged us another $200, who knows.
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June 2023 by Dora Zang
I was extremely disappointed with the service provided by this vet. Firstly, I was not allowed to be present during the examination, which made me question whether a thorough examination was even conducted.To make matters worse, the so-called wellness exam report was an utter disappointment. After repeatedly requesting a comprehensive report, all I received was a measly mention of my pet's weight and temperature. Seriously? Is that what I paid a whopping $400 for? It failed to address crucial aspects such as vaccinations, and there was no indication of thorough examinations for vital areas like the head, ears, eyes, mouth, thorax, abdomen, cardiovascular system, integument, or respiratory system.Based on this lackluster report, I am left with reasonable doubts about whether my hard-earned money was spent on anything more than having my pet sit unattended for 20 minutes. This level of negligence and disregard for pet owners is utterly disheartening.
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March 2023 by Jim Rogan
You don't get to be with your pet during the exam. Found this weird. First time going there, will be looking for other vets in the LaGrange area with more personal service.
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November 2022 by S O
Never EVER going back to this place. I dont recommend it. The vet didn't tell me anything that was wrong with my dog. Seemed like they only wanted money for meds he didn't even need. Theybwanted me to sedatehim before i bring him in for a check-up. ... they choked my puppy 3 times in the back taking "vitals " it takes a lot to choke my American bully. And they choked him really bad. Plus he had a prong collar on.. He came back with red eyes. Drooling. Couldn't breathe. And he was panicking. They should NOT be in business. They are cruel to your animal. They wouldn't let me come with them to see what they are doing. The place is filthy as well. My white dog has white legs. They were brown from the filth on the ground. .. I was very taken back and shocked they would treat my puppy this way. I can't express enough how cruel they are to your pet. And the filth inside..... I feel sorry for the victims who go there that don't know what goes on behind the scenes......
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August 2022 by Denise Setzke
I don't know why I got this. We've never been to Green Paws.
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August 2022 by Eve P.
If I could give a zero rating I would. Their front desk guy is extremely rude from the time I walked in the door when he told me to put on a mask to when he put us in an exam room. He practically threw a clipboard at me to fill out info. I did not have a good feeling about it so I left after 10 minutes. He did not care one bit. But the vet did call me who sounded very nice. But it starts at the front.
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July 2022 by lyoelin
This company sold me a cone for my dog's head that DID NOT FIT. Not even close. My dog was able to lick and bite her wound with ease. When I called them about it, they said for me to go to Petsmart and buy one that fits, and they'd give no refund. Thanks a lot medical professionals. Thumbs down.
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June 2022 by Shoshana Fiala
Be forewarned that it is the policy of this establishment that you cannot be present while the doctor examines your pet. I did not stay for my appointment, after discovering this. I wholeheartedly disagree with this policy. I asked outright to be allowed to remain during the examination and was told several times "that is just our policy" with no further explanation as to why, even when I asked why several times. In my experience, pets are calmer when their owners are with them. Just as importantly, I am paying a professional to examine my beloved pet. To be told that I cannot be there during the services I am paying for is simply outrageous. How do I know you are even doing the examination or giving the shots? How do I know that you are treating my pet kindly? I don't know that if I am not present, and to be asked for that kind of trust up front from a new client is unfair. I usually have very good conversations with the doctor during the exam, learning more about my pet's health. That is how you build trust and rapport with your new clients. Why are the doctors at this place avoiding that? I think it is shady to have this policy. I do not recommend this establishment for those reasons.
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January 2022 by Sylvia Wiginton
Won’t answer their phone, won’t return messages. Don’t know how they stay in business. Don’t bother. Recommend you go elsewhere.
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November 2021 by Jamie Pridemore
Green Paws is the best vet we've ever seen and due to COVID, I've only been able to talk to them on the phone! They're so great with our cats though, they're never skittish or uncomfortable when they come home like they used to be with Banfield. The doctors are honest and compassionate and the pricing is fair. I can't recommend them enough.
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November 2021 by Alex n
I am a big fan of this service. It is very professional, clean, and overall a great experience. I met this intern named Oslo and he was really cute and I would really like his number. Please help me find him I am pregnant and due in 7 months, he is the father. If you are seeing this Oslo, please call me I miss what we had
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November 2021 by Patrick Birk
I walked into Green Paws during business hours. I was told to please exit and wait outside. And call for assistance via telephone while standing on LaGrange Road. I came here to spend money on pet meds only. They lost my business. I left and went to Petsmart where I received human & friendly service. 11/05/21
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November 2021 by Lauren
We recently came back here after a few years away and we are so glad we did!!!! They are always SO friendly, very responsive and was so nice to be able to schedule an appointment. They kept on time, the doc called us to discuss our pups plan of care, answered all of our questions (which were a lot since our dogs are like our children!) and we never felt rushed. We were presented with different options and scenarios which helped us to make decisions on his care and the best game plan moving forward. I felt that all the care was in the best interest of our pup. We will definitely be bringing our other little guy here when he’s due for follow up as well!