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March 2024 by Trina Garcia
Good area. Lots of parking,and shopping near by.
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March 2024 by Patrick Thielen
I've been going to Massage Envy for over 10 years (this location since 2016) and I'd say I have close to no complaints.Pros:- affordable monthly plans if you like frequent stretches or massages- good array of therapists with different specialties and skills- good communication when there are issues with appointments (therapist sick, etc)- solid environment, waiting room, massage rooms, light therapy room, relaxing spa music, etc- solid flexibility to pause your membership, gift sessions to a spouse for a small extra fee, etc.Cons:- there aren't many deep tissue therapists if that's your thing (it's my thing)--typically just a couple/few per location- the experience and environment is nice, but not luxury. I'd happily pay more for a more luxe type of experience (locker room, saunas, plunge pools, etc); but that's not their niche- front desk staff is usually ok, but its a very high turnover role, and it's not unusual for front desk staff to struggle with the computer system with scheduling future appointments, or doing anything that's not routineOverall, you get what you pay for, and I think the overall value equation of Massage Envy is strong.
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March 2024 by Amanda Dobson
The staff here is friendly and professional. They are very helpful and knowledgeable as well. I always leave here relaxed. The rooms as well as restrooms are always clean.
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December 2023 by Madeline Dietrich
absolutely amazing! i had a 60 minute massage with armenia. starting from the second i walked in, massage envy staff were SO kind and professional. it was calming and actually fun to go over the consultation questions. in the massage room, armenia made me feel safe and comfy. i recently had a surgery and she was understanding and definitely took it into account during my full body massage. checkout was really easy. i love the team here!tip: enter from the east entrance
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December 2023 by C T
Always great!!
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December 2023 by John Hultquist
I recently had a massage with Drea. She was exceptional and super friendly. I had never been to this location; however, I will be sure to visit again. It was clean and comfortable.
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October 2023 by Ashley Sanders
Always clean, friendly and timely
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July 2023 by Jocelyn C
I have only been able to get an appointment once and have tried multiple times for single appointments after. Throughout the months. Scheduling I feel is their biggest weakness as you can go through all the steps. And still have “no appointment” on the day you show up for said appointments. Whether it comes down to over scheduling or not following through. It makes it hard to want to be a repeat customer. I had been given free massages by friends to use, and also “upgrades” by the staff for my “next appointment” which seems to never be able to happen. Which my family have shared similar experiences as we all live in the area. A shame as it is so nicely located.To speak on the one experience of my first and only time I did have. I enjoyed it, they were kind and really was a good experience. I do hope that they are able to find a good fit in their process to schedule and keep appointments.
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March 2023 by Michelle Martin
I really have enjoyed massages at this location and have had great massage therapists, however the biggest issue is that they cancel appointments frequently. So much that I canceled my membership because I could not get appointments on a regular basis to use the membership-- even booking weeks I'm advance. Today I received a call canceling an appointment I made a month ago for a 90 minute massage for my birthday and they were unable to offer me another 90 minute slot for the day. I understand that the world is short staffed but this is more than the 3rd time I have personally booked weeks in advance and have had an appointment canceled ?
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March 2023 by alyssa braun
Front staff isn’t trained properly. I called inquiring about canceling my membership and asked what date i will need to come in by in order to not be billed for the following month. I was given the wrong date so I will be forced to pay for an extra month and the only response i got from the front staff was an eye roll and that the employee who told me the wrong date was “new”. Employees who don’t know the policies and cancelation dates shouldn’t be on there own.
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March 2023 by Leslie Bonilla
I always feel so relaxed, and my posture is improved after every massage with Alisha from the La Grange location
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February 2023 by Mary Roach
It was a birthday treat from my husband for my Birthday. We did home improvement projects around the house so it was well deserved.?
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December 2022 by George Groszek
Great massage team. Shout out to Rumi, Jen and Drea.
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December 2022 by M.C. Rivetti
Absolutely amazing Massage Envy! The staff is incredibly helpful. Front desk is super friendly and knowledge. The manager does a great job with the location and the owner is the best!The therapists are phenomenal and really care about the client. The estheticians really know what they are doing. If you want to change your skin, they can help you.The new photobiomodulation therapy is my new favorite thing and my best friend. It is literally changing my life and i cannot express how grateful I am for it. If you are not using it now, start doing it. Be consistent with it, use it weekly, and watch your life get better. I freaking love it!The price of the membership is great, for what you get now, massage, skin care, and the photobiomodulation therapy... It's a killer deal. I've been to a number of Massage Envy locations and this one is wonderful! If you have the chance to go, i definitely recommend them!
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October 2022 by Vanessa Orellana
I had a hot stone massage scheduled for over a month the day before I was going to get the massage they called me to cancel and did not give me an option to reschedule. It was already hard to schedule this one from the start because they put the excuse that they do not have people who are trained for this massage. I will not be going here or schedule any services with them.
