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“Everything went smoothly, the checkout was well- thought out. This is my second time using this location to rent a U-Haul van, and overall it’s better than other locations I’ve used. There’s always been a real, responsive person on the other side, ready to help. On the second rental, I accidentally left something in the van and Jenny checked twice to help me recover it and answered all questions right away.”
“Joey Rios, exhibited next level customer service as he went above and beyond. The customer service provided makes me think doing business with this location was good decision.”
“Had a great experience today opening up a storage unit with Fernando Vasquez. He was super helpful in finding me the right size unit and I will highly recommend Life storage to anyone seeking storage.”
“Above and beyond staff, Shantill was the best, super professional and very helpful. My moving experience was very hectic, but Extra Space Storage made storing my items easy. My ID didn’t validate correctly and I needed to come in before 6pm when the office closes to correct it, but because I was spending so much time packing I almost forgot. When i got there it was 6:02pm so I was freaking out a bit. I had a moving truck full of items and was potentially going to have no where to put it. However the staff was super nice and let me in to quickly verify my ID. I thought since they were closing I’d have to figure everything out myself, but Shantill was a god send and walked me through the WHOLE process! She instructed me on how to enter the door codes, showed me the entrance area for unloading my items + reminded me of the hours, and even walked me to my storage unit, showed me how to use the lock they provided, and provided directions for where all the dolly’s were so I could move in easier. This was probably the best experience I’ve had at a storage facility and they definitely did not have to do all of that given that I showed up at office closing hours. The space was clean, secure, and with the dolly/ carts, not that hard to move into. They even have a bathroom if your moving takes a while and you gotta go lol. Although the unit may look small when it’s empty it fits a LOT, as long as you stack the boxes like you’re supposed to. Overall 5/5 experience and super happy with my choice thus far.”
“Betsy was very friendly and helpful. Explained all the terms on the agreement and provided a few tips for storing and accessing the building. Very clean place as well.”
“Space is very clean and well maintained. HOWEVER, our prices were raised from originally $200 per month to over $390 per month after the first year. People are great, policies suck.”
“David was very helpful and professional to find the perfect size of storage for me and my family. He explained everything about the facility and had a great sense of humor. Thank you David keep up the great work and customer service !”
“This was our first experience renting an RV, and it was amazing! Having the RV allowed us to visit numerous locations. We explored the Grand Circle and traveled through stunning landscapes. It was truly one of the best trips ever, and we are grateful for the opportunity!”
“Mike is one of the best. I never been to a tire shop so friendly and out going nonetheless great prices. Called and answered me quickly and said he’s there to take care of me.”
“They go above and beyond for the customers here, not only have I purchased 2 big joe motorized pallet jacks and forklift but I rent from the all the time. Chris Jackson is an amazingly dependable person who always does fair and honest business!!!”
“I must say I dealt with a few different carrier dealerships since I’ve own my Reefer Trailer from Prime 8yrs ago and by far Gateway is the best to continue bringing my trailer here for service.
I was introduced to this company I was leased on to as an Owner Operator cause my unit kept shutting down temp not making it to -10.
After spending $4k with parts and labor on 2 different occasions the mechanic finally realized I needed a new compressor. Mind you I just had a compressor installed less than a year ago from a Carrier Dealership in another state that i spent over $5200 with parts and labor so my unit was warranty.
Roger “The Supervisor” of this location is one hellava great guy and went over beyond to make sure my unit gets the proper repair and to make sure this unit will be finally up and running properly.
Not only did they get my unit right in the bay with repair the new compressor installed less than 24hrs is a breath of fresh air as a Owner Operator to see the temp going doing to -10 quick fast and everything seems to be running smoothly so I can get back out there making money and just only need to come back for normal oil change staying on top of my equipment as always.
Once again thank you to Roger and his Mechanics plus the office ladies that grew to know my name and remember my face as I stuck with them to get my unit running properly and I recommend anyone that needs Reefer assistance with there mechanics working all the way to Midnight from M-F at the labor rate $200 hr you can’t beat that service#TruckLife ????”
“Carlee and Nicole are amazing! We recently purchased two 16 ft box trucks to deliver our recycled auto parts and Carlee and Nicole helped us select low mileage/late model trucks. From start to finish, the process was seamless and efficient. Communication was top notch! Most importantly, our drivers are so happy to be driving such quality vehicles!”
7:30AM - 5PM
633 IL-83, Elmhurst
Truck Rentals
“The lady that works there is probably the ONLY reason I actually come to this location!!She's a JOY to talk with and always make sure my reservation/trip is top notch.I can't believe I forgot her name :( but she works in the mornings and is always there when I pick up a truck when moving our Film equipment.Great customer service!!AKA-Sonya”
10AM - 5PM
9159 S Harlem Ave, Bridgeview
Truck Rentals
“Andy was incredible with us. They took their time with us and followed through with their word. They put a smile back on my daughter's face, after her first car she saved for many years trans blew. We will be doing business again with Midland Commercial Trucks & Hybrid Vehicles.”
“Needed a truck rental very last minute. The Enterprise team had me ready to roll same day with immediate pickup of the truck. No surprises and very clear contract and pricing. In and out in under 10 minutes for pickup and drop-off. Quality vehicle that got the job done seamlessly.”
“Just started working with Compass Rental and picked up my first truck yesterday. Great experience so far! Big thanks to Olha for her excellent service—very professional and welcoming. Looking forward to continuing business with them!”
“Service was incredible!! They treated me like family and went out of their way to make sure I was satisfied and got what I needed to make my move a success. I have used them before and I will use them again and make sure I tell all of my friends and family about them!! Thanks again - Taft”
“The person that assisted us that day had excellent customer service, very nice, calm, and detailed. I will recommend anyone looking for great customer service to visit this location.”
7AM - 7PM
4100 W Fullerton Ave, Chicago
Truck Rentals
“Excellent customer service. The team was very patient and willing to work with me. Shoutout to Taryn, Antonio, and Tyler for all the support and going the extra mile!”
“I rented a 41' aerial lift (boom lift) and I have to say the machine was amazing. Much better pricing than Home Depot and others. The staff there is very helpful and patient to explain the operation as well. Highly recommend Buttrey.”
“This U-Haul location on 25th Avenue in Bellwood is excellent! We are new to the whole U-Box experience, and the knowledgeable and very professional staff at this location made it a breeze, and left us with confidence for doing it again soon. Many thanks to General Manager Karina for taking such good care of us. Look no further to see why she is the boss! Thanks also to Antonio and Mark for the wonderful customer service, so rare in this day and age. Great value to boot, and our U-Box arrived here right on time.......in fact, a few days early. To top it all off, this store is spotlessly clean and super welcoming! We recommend this exceptional Bellwood U-Haul without hesitation and in the highest terms.”
“Excellent place here. Mark was super helpful and we used the labor with movers and they were terrific. Guys are chill here and always lots of trucks available. Returned one 15 mins late and they still only charged me for the day!! Great staff here!”
“Grateful to have found this location! Truly grateful for the customer service, honesty and quality experience. If you’re ever in need of a U-Haul dealer or car repair, this is the place to be! George was super helpful and kind. Highly recommended! Thanks for making this stressful move easy and for my car recommendations!”
7AM - 7PM
1975 W North Ave, Melrose Park
Truck Rentals
“The girls that works there are too busy passing out phone numbers to men to pick up dates I suppose but besides that the trucks are okay attitude needs to be worked on more on the business less on personal time should be done on personal time not to get paid and picking up men at the same time in front of customers.”
“This Place is great. In and out quickly. All the employees know what they are doing and the make it easy for you to do your job. They work quickly and the helpful. The parking lot is big. Easy to pick up and drop off. This place is also easy to get to from the I55.”
“The truck I rented from Enterprise was clean and it was what I wanted a truck with a liftgate Penske would not rent me a truck with a liftgate so they lost out on my business. I have a fully endorsed CDL They said I had to have a commercial account to rent a truck with a liftgate
Enterprise didn't bother me with that piddly stuff and I got the job done.”
“Penske Truck Rental is a provider of rental trucks for personal and commercial use. It offers a variety of truck sizes and types, including cargo vans, 12 to 26-foot trucks, and tractor-trailers. Customers can rent Penske trucks for moving homes, transporting goods, or any other transportation needs. The company has a wide network of convenient locations throughout North America and offers competitive pricing, flexible rental periods, and additional services such as towing equipment and packing supplies. Penske Truck Rental is a subsidiary of Penske Corporation, a global transportation services company”
“I highly recommend the U Haul on Lake Street in Addison IL. The Manager is always professional personable and friendly and great to deal with. He manages the facility great. He always has what you need. I have used the truck for picking up a desk and or other furniture and for moving”
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“Annie provided outstanding assistance to me in assisting with my move in on Saturday. We were running quite late, but she assured me and my crew that all would be ready when we arrived. Annie went out of her way to clearly explain the facility procedures, demonstrated operation of the keypad entry and lock, and got me through the paperwork with thorough explanations of rental details, while in record time. Her upbeat and friendly demeanor made the arduous experience pleasant. The facility itself is clean and bright, the loading dock is large and easily accessible from both street and storage units, and large, easily maneuverable carts are ready for use immediately adjacent to the dock area. If I could give Annie and Life Storage La Grange Park 10 starts, I would do so in a heartbeat!”