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September 2025 by Jamesha Powell
Absolutely love the energy, the customer service, and how helpful they were. Got some great deals to upgrade my phone. Absolutely love my new phone and glad they answered all my questions
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September 2025 by Pablos Pablos
Went to switch from Xfinity to Verizon told me I was gonna a free phone is true also told me I was gonna get a free watch and didn’t explain what I was gonna be paying for I went to different Verizon they took care of me told me I had pay for watch I get 200 off watch and told me plan on my phone I can choose from Verizon in this place told me I had get premium plan to get free watch and phone she sits all the way in the back walk straight and you will see her her name start with a s be careful guys!
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September 2025 by Cynthia Holeman
Safire, was a tremendous help. Very helpful and knowledgeable.
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August 2025 by Lucille Eber
Great service!
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August 2025 by Kamille Krupka
Was assisted by Safire, who took exceptional care of my sister & myself! Knowledgeable, friendly, courteous, & outstanding service!
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July 2025 by Carole Summerfield
Rude, waited 45 minutes for them to return from lunch, one employee smoked pot throughout my 4 1/2 experience there. After purchasing a new phone and IPad was told I was entitled after spending over 500$. Forgot to leave my trade-in and receive over 20 calls regarding, explained I would be back the next day. This is not this first time with this store. However, it will be the last! Called corporate to make an additional complaint.
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July 2025 by Linda Winfield
Safire was fantastic. She was friendly, very helpful, patient, positive, efficient and knowledgeable. I enjoyed working with her today. She answered all of my questions, quickly. ,An A+ employee and experience. 👍Lucky you, Verizon.
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July 2025 by Shirley
Terrible experience. Do not waste your time going to this store. I am shocked they are still in business. Inexperienced staff with no desire to provide good customer service. If I could give zero stars, that would be my rating.
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July 2025 by Larry Farneda
Safire was great in upgrading my account to a new iPhone 16
Transaction was smooth and highly recommend this store
Will come back again
Thank you
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July 2025 by Roberta Walsh
Unbelievable assistance. Satire was wonderful quick knowledgeable and patient.
GRATEFUL to have used her.
Hightly recommend her to anyone that steps foot in Verizon.
Roberta
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July 2025 by Oneida White
I had a young lady extremely helpful and kind and very patient. She took a long time to transfer over my phone and pleasant all the way through thank you very much.
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July 2025 by Jerline King
Safire was very helpful with getting my new phone. She knew promotions and answered every question I had. I’ll be coming to this store only for all my Verizon needs.
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July 2025 by Kim Freeark
Went in for an upgrade. Two additional phone lines were mysteriously added to my account plus $38 per month insurance fee I did not ask for. Monthly Bill went from $137 to $337.
Needless to say I will never go back
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June 2025 by Coco Huang
I will give them 0 star if it was an option. False statements by the staff trying to make a sale. The worst customer service after the sale. Added extra service to my plan I did not consent to. Extremely rude when I confronted them. Very unprofessional. Closed during their posted business hours without signs or anything on the door.
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June 2025 by Ellen Elias
Had a great customer experience! Sapphire was very knowledgeable and extremely efficient in handling my transaction.
