“Exceptional Work and Outstanding Customer Service!
I cannot say enough good things about The Ultimate Paint Shop in Lake Bluff. They did an absolutely terrific job repairing my Audi A8L, and the quality of their work exceeded my expectations. From the craftsmanship and attention to detail to the overall professionalism of the team, the entire experience was exceptional!
I would especially like to recognize Senior Estimator Joanna Najdala, who went above and beyond throughout the entire process. Joanna was extraordinary in coordinating the repair, keeping everything moving forward, communicating with everyone involved, and ensuring that the work was completed properly and to the highest standards. Her attention to detail, responsiveness, and genuine dedication to ensuring everything was perfect made a tremendous difference.
Repairs to a luxury vehicle can be stressful, but Joanna and the team at The Ultimate Paint Shop made the experience remarkably easy. They treated my Audi with the care and attention I would expect from a premier automotive repair facility, and the finished work was outstanding!
If you need collision repair or restoration work—particularly on a high-end vehicle—I highly recommend The Ultimate Paint Shop. Their workmanship is first-rate, their professionalism is exceptional, and Joanna Najdala is a true standout who represents the very best in customer service. Well Done!!
Unfortunately I cannot award ten stars, so - five stars without hesitation!”
“We have worked with Greg's several times, and every time has been excellent. Great work done in a timely way and great communication. If you want your repairs done right, make sure to come here. I highly recommend them!”
“Excellent customer service. Quality of the repair was excellent. I have taken my Mercedes C63 AMG here. These guys are pros. Turn around time is not that bad at all. These guys are pros. Honest and I will do business with them again. 5 stars. Highly recommend. Best shop I have ever visited”
“My SUV was very badly scratched from all sides and I turned to the masters of this company. I had about 25 large and deep scratches, and the craftsmen removed almost all the scratches. I thought that the scratches would be partially removed, and half of them were masterfully removed from the car. I’m happy with the job, I recommend this company and masters.”
“Amazing service - Debbie and team treated my vehicle as if it were their own. Don't hope to need their service again but I will certainly be back if I do. Thank you, Certified Auto Body!”
“Huge thanks to Austin. I came in thinking the front bumper damage was way worse than it actually was, and he took the time to walk through it with me and give an honest assessment. While there may be some underlying work needed in the future, his team was able to buff out about 99% of the damage, and I couldn’t be happier with the outcome. I was in and out in under 30 minutes and left with my car looking so much better.
I’ve had some rough experiences with Knauz sales in the past, but this interaction genuinely made me reconsider using Knauz for service and detailing again—and possibly even purchasing another car down the line. Austin treated me the way customers should be treated, and that kind of experience is what brings people back.”
“I just returned from having the Mercedes I purchased about one month ago in for a minor cosmetic service. My salesman, Josh, arranged everything and the service writer knew exactly why I was there the minute I pulled in. Over the years, my wife and i have purchased quite a few cars at some of the large auto groups in the northern suburbs. My experience at Knauz from purchase, and now to service, beats all of them. Great people make it all a great experience. I couldn't recommend Knauz highly enough. Go to Knauz for your next vehicle. Have a great experience.”
“Excellent Service all the way around! I had a piston misfiring along with other needs, not only did they diagnose the issue while I waited ( not long) ordered the parts, gave me updates along the way... picked up the car same day!
Very reasonable prices too
Trustworthy Mechanics indeed...”