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January 2024 by Heavenly Laramie (heavenlylaramie)
If you want acrylics or dip nails, DO NOT GO HERE. It’s been less than a week and all of my nails I got done there have fallen off. Biggest waste of nearly $100. They were friendly though, I just wouldn’t get acrylics there.0/5
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January 2024 by Disha Patel
PLEASE DO NOT EVER GO HERE!!!!! I have been a loyal customer at Botti Nail Spa for almost three years, but my most recent experience compels me to write this review. I recently left the salon with severely damaged nails due to the inappropriate use of an e-file to remove gel. My nails, which have always been strong and healthy, are now sensitive, painful, and prone to breaking.The following day, I returned to Botti, hoping for assistance or at least some form of acknowledgment. I was met with a complete refusal to help. The manager not only declined any form of refund but also made claims about his inability to contact the owner or issue refunds, citing that the owner was “on vacation” with no return date.In desperation, I also contacted other Botti locations, each conversation ending in tears and frustration due to their similar unhelpful responses. The lack of accountability and customer care is alarming and unacceptable. I write this review to caution potential customers!!!!!!!!!!
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January 2024 by Sheila At
Always great service from them. I live close by and this is my go-to place.
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October 2023 by emily b
I’ve gone twice in the last few months and they aren’t very thorough with a mani/pedi. Work is sloppy and my dazzle dry chipped within a couple of days when it normally lasts a week plus.Services: Pedicure
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September 2023 by Fayokunmi Adeoye
I came from the uk to spend some time with my aunt that lives and the area and she recommended this nails place. Worst nail experience I’ve ever had. My family and I came in for infills, pedicures and manicures and all services were terrible. The staff were very unfriendly and lacked any sense of customer service. I got infills on acrylics that I had done in the UK and two had fallen off so they needed to replace them and what the basically did was stick nails and paint over them with “gel” polish. Within two days two of my nails were lifting and the paint was pealing. We went back twice to get them redone/fixed and the staff were so unapologetic and uncaring about the state of our nails. They “fixed” the issues but it made no difference the nails were still terrible. We spent about $400 in total and it was a total waste of our time and money. Never going back there and will not be recommending them to anyone.
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August 2023 by Jackie Jeon
Absolutely loved it here!It’s my first time and i got it done by Eugene:) he did a great job and his hands are very gentle
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August 2023 by Elizabeth
I've been going here for years for basic manicures and pedicures and have always had a good experience.
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July 2023 by Dorota Delao
I tried the no chip gel at a different salon and I literally had to scrub and bite it off for weeks. It still would not come off. I came to Botti and they were able to remove it without further damaging my nail. They also have a dry gel option which stays on for 3 weeks without the hassle of getting it off. On top of that, they have a rewards program so I'm earning points for every visit. Reasonably priced - I paid $78 for pedicure/ manicure. This will be my go to place T
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July 2023 by Joanna McInturff-Hanner
Botti is my favorite nail place! Clean, so friendly and reasonable prices. Can’t recommend enough!
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May 2023 by Melayna Pokorny
It’s a good nail salon! They’re busy and efficient with their time without cutting corners. I highly recommend!And they are very kind to children. I haven’t brought my kids often (only twice) but when I have I’ve been very impressed with their gentle attitude towards kids.Services: Manicure
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May 2023 by Jo N
Took my daughter to get a full set of acrylic. Within 2 days her nails started popping off. A waste of $80 which was way to expensive in my opinion. Now I have to take her elsewhere to get a new full set because they don't know how to do nails.Service: Acrylic nails
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May 2023 by Donna Allen
Love this Salon. Great service. Amazing pedicures. Try the Dazzle Dry!!!
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November 2022 by Lauren R.
I am a regular at botti. I felt I needed a littler extra pampering today and splurged on the spa pedicure. Totally worth the $60! Just what I needed after a hectic week working in the ER.
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September 2022 by AizZziNg P
The place is clean, they accommodated me right away even though I do not have an appointment scheduled.My only negative thing to say is that the service is too fast, like I did pedi and it took only 10min or less to wash, clean my nails, remove dry-dead skin, and put nail polish on (she didn’t even remove the cuticles) I noticed that she only poke the nails with the pusher.I understand that they are busy, but with the amount I paid ($50 then $10tip) - not worth it.Not coming backServices: Pedicure
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May 2022 by Emma Thomas
Terrible service. I got a full set and they were all uneven and different shapes. They bubbled up and broke a day later. When I called they said it was my fault they broke. They shouldnt break a day later. It seemed like they didnt know what they were doing. They also were not helpful at all on the phoneService: Acrylic nails
