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November 2023 by Google user
Great company. The owners, Russ and Peter, are very nice and knowledgeable. We replaced all the windows in the house, plus a front door, patio door and a skylight this early spring. They are all with very good quality. The house is so quiet and warm now. I don't hear the freight trains anymore. We got the referral from a friend. After meeting with Russ and seeing the samples, we didn't even bother to shop around. The windows look so nice from outside and inside. My wife is so happy about it. We got so many compliments. Some neighbors even stop by to ask for referral. The Best investment for the house ever. You would not go wrong with this company.
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October 2023 by Michael C
My review is focusing on the quality of the installation and products. I had 3 sliding doors and 2 windows installed in March. I was able to experience below freezing temperatures, birds/critters accidentally hitting the doors (they were safe and left), and various storms since. My experience with the doors and windows have been great (not a source of heat loss in the winter anymore compared to my old ones), they were installed very well despite a reinstallation on one door and the quality has been great so far.As I mentioned, I did have one issue where I noticed one of the doors had a spacer defect and I received a replacement promptly. However, that replacement was the wrong type of sliding door (had metal spacers) and I had to receive another replacement after. The installation went well on both accounts.One note, if you are interested in the federal tax credits for replacement windows and doors, there are new (stricter) Energy Star guidelines to consider after October 23, 2023.
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October 2023 by joe filsinger
The chicago window guys did a great job. From initial consultation to completing little details we are happy with the results. I’m looking at other window installs in area ours looked awesome. Capping is much better then others around.Services: Window installation
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September 2023 by K A
This was the most straightforward option. I had 4 estimates and let's just say it was overly complicated. Russ is easy to talk to clear and transparent. The installation guys were fast and thorough. They had a mix up with the number of hashes in the window pane. One side was less than what was being replaced. They immediately contacted the office and ordered replacements. It took them less than 10 min to replace once they arrived. It was only cosmetic but our association is a stickler. I appreciate that they stick behind their product and installation. Its a good product and 10x better than our builder grade originals. Thanks Russ and team.
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September 2023 by Matt S
Chicago Window Guys are great - we had other estimates but no one came close to theirs and they did our whole house. The windows are great, the staff was great, and I would highly recommend them!Service: Window installation
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September 2023 by Susan Rosenberg
Couldn’t be happier with service and product from The Chicago Window Guy. After a terrible experience with another company, Russell came to my home, provided a fair and reasonable quotation, and even waived down payment because of my previous experience with the other company. Delivery was estimated at 5 weeks; delivery and installation in 3 weeks!Service: Window installation
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July 2023 by Samuel Schieber
Great experience working with Russ and his team on some custom sliding doors/windows. Price was fair and everyone involved was very easy to work with and communicative throughout the process. The installers were great - showed up on time and got everything installed and cleaned up. They did a great job with cleaning up and installing new trim. These doors are a massive upgrade from what they replaced. The temperature is now much more consistent in our condo and will require less a/c to keep our place cool this summer. Will use Chicago Window Guys again.Services: Window installation
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May 2023 by Julie Dow
I got my windows and door wall redone and the Window Guys did an excellent job. They were professional and helpful with any questions I had. The window upgrade was so helpful over the winter in preventing the cold draft.Service: Window installation
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April 2023 by Adam Miller
My wife and I bought an old home. With it, came some old windows. They were drafty. And we could hear the neighbors' kids screaming and crying. And some of them didn't open... or if they did, they wouldn't shut. The windows, not the children.We brought in numerous different companies to quote us for all new windows throughout. Russ was the best. He was super knowledgeable and communicative about everything from the timeline to the installation.The installation was smooth and on-time. We did have a little issue with the finishing, but Russ and his team made sure to get everything exactly as we wanted it. We couldn't be happier with our draft-free, quiet windows that open and close.Thanks, Russ for everything.
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April 2023 by Chris Schmidt
Russ came to my home gave me a great price right on the stop. We chatted for a bit since I heard him on the WSCR and we are both big sports fans. I replaced all my upstairs windows. The installation was great. The crew was on time, friendly, efficient and left absolutely no mess! I highly recommend!!!Services: Custom windows
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March 2023 by Trevor Benson
Russ and the team at Chicago Window Guys exceeded all my expectations. An excellent experience from beginning to end. Hassle free price negotiation, and highly flexible on how many windows you undertake at a time. I split the project into three batches, with the first batch our rear patio door and two windows most in need of replacement. Six months later i was calling again, and replaced the entire upper floor of the house. 9 months later I finished the project and completed all lower floor windows. During this whole time span there was no surprises on cost and each job was done to a high degree of skill and cleanliness. Zero damage to the interior decoration and they also replaced all exterior trim carefully and added a new coat of paint. Each project was a different crew, but the quality and professionalism was the same. Before each day the walked the property with to me to explain what they would and would not be doing and checked it met my expectations. Very happy customer - thanks Chicago Window Guys!Services: Sliding glass door installation & replacement
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March 2023 by Noelle Bruno
After multiple quotes with a variety of window installers, I couldn't be happier that I choose to go with Chicago Window Guys! My condo, while technically discussed as a 3rd floor unit, is 4 stories up. Not only was this not an issue for Chicago Window Guys, but the ease of this process was astounding. I had all 8 of my windows replaced and the installers were done well before estimated timeline. Additionally, the initial estimate was not only clear and easy, but did not include the "games" that I found other window companies utilize. Very happy customer and would highly recommend!Service: Window installation
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March 2023 by Maureen Manganiello
I love my new windows! My gas bill has been so much lower this winter because of my new windows. The service was excellent and the installers were very professional. I was not happy with the way the grids lined up and they took care of the issue without any problems. Very professional!Services: Custom doors
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March 2023 by nancy williams
I am extremely happy with my new windows and patio doors. My house is warmer, no longer have drafts. High quality windows and doors. The installers were top-notch, did an amazing job. Highly recommend Chicago Windows Guys.Services: Custom doors
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February 2023 by Chris L
From the estimate to the installation was fantastic. They completed my whole house in 1 day with 25 windows and 1 sliding door. They cleaned up any mess they made and hauled away my old windows. Ive had to have them come back out to repair a couple of screens and recaulk a couple of windows which they did and no problems since. Ive always had good response with any issues and the windows have kept my house warm this winter and Ive noticed that my electric bill has gone down also. Thank you for the great product and service
