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October 2023 by Kimberly Foxwell
Ken was excellent to work with. He diagnosed our problem and fixed it perfectly. We were on a business trip and he got us on our way in record time. We were very grateful. Highly recommend!Service: Engine repair
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October 2023 by Kimberly F.
Ken was excellent to work with. He diagnosed our problem and fixed it perfectly. We were on a business trip and he got us on our way in record time. We were very grateful. Highly recommend! (Volvo XC90)
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July 2023 by Michael Goldsberry
Ken has worked on all 9 of my family's Volvos over the last 30+ years. High integrity mechanic that I would recommend you go to.
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October 2022 by M. Feisthmmel
Ken is a very kind and honest mechanic. Very neat shop and does excellent work. He has in depth experience with older Volvos as well and only works on Volvos.
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March 2022 by M F
Ken is a very kind and honest mechanic. Very neat shop and does excellent work. He has in depth experience with older Volvos as well and only works on Volvos.
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November 2021 by Emily Rosemin
Been going to Ken's Volvo since 2002.He's the most honest business man & car mechanic I have ever dealt with. All of his estimates have come in spot on lower. I can't remember any bill that was higher. I highly recommend Ken & his team to anyone who loves their Volvo (don't we all love them; any year/model) & wants to keep it in top condition!
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January 2020 by Ben Mora
Took my newly used purchase Volvo XC90 to Ken's Volvo for a small oil leak, the service was excellent and the people very helpful and knowledgeable, most honest mechanic in Lake County. Definitely a keeper.
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November 2019 by Michael Banik
Consumer beware he uses after market parts; in my experience it was an AC, After 3 follow up visits no explanation as to why it doesn’t cool. Volvos should never have after market parts installed.
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April 2019 by Emily
Been going to Ken's Volvo since 2002.He's the most honest business man & car mechanic I have ever dealt with. All of his estimates have come in right on the spot or the bill has even been lower than the estimate. I don't ever remember an bill that was higher than the estimate he gave. I highly recommend Ken & his team for anyone who loves their Volvo & wants to keep it in top condition!
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April 2019 by bill reed
Bought my first Volvo (a 1992 240) a few years ago. In good shape, but of course high mileage due to it's age and needed some work. For anything other than standard, easy maintenance needs such as oil changes, brake work, tune ups, alignments, I quickly learned that I needed an experienced Volvo shop to do the work. Ken's Volvo Tech is that shop. I had suspension and worn out bushing needs. Local repair shops couldn't do it or couldn't get parts. Ken's Volvo Tech could. Had a malfunctioning overdrive (240 owners can relate). Local shops said either "nothing is wrong" OR "you need a rebuilt transmission". Ken's Volvo Tech correctly identified the problem (bad solenoid) and replaced it. I live in Hammond, IN and I willingly drive the 65 or so miles to Ken's Volvo Tech to get the correct diagnosis and repair. Fair prices, too. This place is highly recommended for Volvo owners in my opinion. I have 240,000 miles on this Volvo, and I expect 240,000 more so long as Ken's Volvo Tech is around. Highly recommended.
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April 2019 by Cody Golub
Ken is one of the most honest human beings I've come across. My 240 goes there for all service, and I can't recommend his work enough. Surprisingly reasonable prices as well.
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April 2019 by Dainna Allen
Not a good experience. I called to confirm 6 hours before I came in to ask if they would be able to fix a fuse. I went in to get a fuse fixed and I was told they couldn't locate it I waited for 30 minutes to be told they couldn't do the job. This was very inconvenience, because I was going out of town the next day. I was better off going to a dealership. I had this replace 3 other times. I actually went to this tech to support a smaller business rather going to the actual dealership. The inside of this tech isn't great to wait in. It looks very old and not comfortable to wait in. I wasted 30 minutes waiting plus driving here. Unfortunately my rating is very low for this place.
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April 2019 by Todd Regan
I used to work in the automotive industry and nothing comes close to the 5 Star service you get at Ken's. Simply the best, great service, done right the first time, always.
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March 2019 by Tony M.
I have been going to Ken's for over 25 years and now only buy Volvos because of his outstanding service. He does a great job fixing your car for a very reasonable cost. He is also the most trustworthy person in business I know. There have been only two times in the 25 plus years where Ken was unable to fix my vehicle. One time I was forced to go to Fields Volvo in Northfield to replace a control module on my XC90. My original estimate was to cost $3800; it took 3 plus weeks to fix and when I went to pick up the car they tried to charge me $4300. I complained to the service manager that the extra cost was not authorized and they ended up charging me $3890. Ken would never charge more than his estimate and never has in all the years I've been going to him. The other time was when I had transmission trouble; unfortunately he doesn't fix transmissions. Outstanding guy/business!!
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August 2018 by Sandra Druba
Great place and mechanics are knowledgeable. Always have what you need.
