Walgreens, a popular pharmacy chain, has received mixed reviews from its customers. While some customers praise the excellent service and compassionate staff, others have experienced issues with delayed prescription deliveries and long wait times. The pharmacy staff, such as William, have been described as exceptional, going above and beyond to help customers with their medical needs, including providing financial assistance. Customers also appreciate the familiar and kind faces they encounter at the store, like Milka, who consistently provide great service. However, some customers have expressed frustration with the pharmacy's operations, noting that the staff appears overworked and the store is often understaffed, leading to long wait times for prescription pickups. The cleanliness of the store has also been a point of concern, with one customer mentioning issues with the men's bathroom. Overall, Walgreens seems to provide a mixed experience, with exceptional staff and service balanced against operational challenges that can impact customer satisfaction.
They need more employee. We had to wait for a long time because of insufficient employee.
June 2024
They never delivered our prescriptions. After 2 days we went to the Walgreens to pick them up ourselves. They were on the side of the counter in a bag. She handed us the bag and did not even apologize. We'll never ask for delivery again. Horrible service.
August 2023
My doctor called in pain meds after surgery. After attempting multiple phone calls, I finally went there and had to wait for them to fill the prescription 30 hours later. They just don’t care.
