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March 2024 by carla booker
I was at Walgreens today and Milka was amazing which she is always. It's so nice to have a familiar face around. I didn't have to wait long the last few times which was really nice.These Walgreen's need help corporate office. You're over working your staff. They are busier than ever. They need help. We are waiting too long to pick up our prescriptions.
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February 2024 by Shawn Calverley
The employees here are so rude and disrespectful. Would never go back to this Walgreens. One of the older employees smokes right outside of the entrance. That’s disgusting!!
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January 2024 by diane bower
Pharmacy is understaffed. Long lines and always a problem with getting my medication. It’s either not ready, or they haven’t returned the doctors call. Being a customer of Walgreens is being part of the third world medical system.
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January 2024 by Megan C
They get 2 stars because sometimes, with 40+ minutes of perseverance, you get what was actually prescribed. Otherwise they are scary! They cancel actual prescriptions from your doctor for NO reason and without notice, put you on hold for (no exaggeration) over 20 minutes before hanging up on you, and worse of all don’t even to have the competence to apologize??
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January 2024 by Kris Drotning
There's like 10 pharmacists back there and they can't figure out how to get orders out. One guy is just standing around like looking for help it's like maybe move to the next person and help somebody else while you're waiting! Incredibly discouraging! I should have gone to Lake Forest in the first place. I guess I'm just confused how you have that many people working and you're still going that slow! It's not rocket science just do better good Lord
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January 2024 by Steve Rosso
Horrible. Guy working the drive thru on the evening of 12/11 is incompetent. I waited 20 minutes with two kids, one of them sick. Drove 10 minutes each way. He seemed all rattled….then I get home, and realize he totally forgot to give me the medicine (only gave the device for my daughters asthma inhaler). So upset. Stay away, they’re terrible
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October 2023 by Mathew Jenkins
It's terrifying that this pharmacy is responsible for helping people stay alive. They are truly incompetent. They take considerably more time to fill prescriptions than any other pharmacy in the area and not just a few hours, it's days sometimes. They send erroneous notifications that prescriptions are ready when they don't even have the medication in stock. If you like being lied to, long wait times, paying more for things, and absolutely infuriating levels of incompetence then you have found your place.
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October 2023 by Melissa Watson
The past few prescriptions I’ve had refilled have taken over a week to get finished. When I’ve called to check on them, I’m kept on hold for over half an hour most times. Also been hung up on a few times while I’ve been sitting on hold.Run out of a prescription 3 times in a row now because of how long it takes.
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September 2023 by Jesus Rodriguez
Would not recommend anyone utilize this pharmacy. It appears that every time I’m told a medication will be ready at a certain time (even after waiting 4-5 days after they said it would be ready) the medications are never ready. Iv called in and have told them I’m out while waiting for a refill and they promise it will be ready the next day after noon. I show up, it’s not ready so they give me a partial fill after waiting 30 min and tell me the rest will be ready by tomorrow afternoon. I wait 5 days and come back only to be told they are not ready yet and will have to wait 30 min for them to be ready. I don’t understand why consistently I have had this problem with Walgreens and only Walgreens. Save yourself time and go somewhere else. It’s also impossible to get on the phone with the staff sometimes, it takes me up to 40 min at times to get a hold of the pharmacy only for the replayed message to never make it into their system or pharmacist.
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August 2023 by Larry Hoffmann
My doctor called in pain meds after surgery. After attempting multiple phone calls, I finally went there and had to wait for them to fill the prescription 30 hours later. They just don’t care.
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March 2023 by Lucas C.
Just stay away, this is by far the worst pharmacy I have ever been to. Have tried to gaslight me multiple times into thinking that I already picked up my prescription, only to then go review security footage and see that I didn't and give it to me anyway.
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October 2022 by Chris H
I have used Walgreens for most of my health and prescriptions but without a substantial increase in service levels I will switch. Apparently Walgreens is unable or unwilling to combine my vaccination history to reflect shots I have received there in the last twelve months. In addition when I showed up in advance of a scheduled vaccination appointment I still waited more than 20 minutes before receiving the vaccine. Yet when I was there on a different day with no one waiting I was told that I couldn’t just walk in for an appointment. That seeming contradiction is hard to understand. You can’t get a vaccination when no one is waiting. Instead you have to schedule an appointment and then wait 20 minutes. Walgreens needs to do better at managing this process.
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August 2022 by Mr. Calixte Tout Bagay Imigrasyon (Mr. Calixte)
Luz was the cashier at the consultation who helped us today...She was fantastic...We were having issues online setting up an appointment for a covid-19 shot and she helped us...The was clean...Besides the men's bathroom that was a messed everything else in the store seems to be on point...No long lines...You have employees stalking shelves left and right...I really like how the store looked and how everyone seems to know their places and doing what must be done to keep the customers happy...Get the men's room straight next time you get a 5***** ? ? ⭐️ ? ?Bravo Walgreens.... ? ? ?
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April 2022 by CYNDI A.
Love the makeup dept! The people there so friendly& helpful Great products& great prices too!
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January 2022 by Christine Deeter
Every employee was so kind and helpful. The best customer service I could’ve asked for! Thank you so much!
