-
February 2021 by Jaciel Martinez
(Translated by Google) Thank you Ruben for the help and kindestThank you Rubén for your help and your big heart in helping others(Original)Thank you Ruben for the help and kindestGracias Rubén por tu ayuda y tu gran corazón en ayudar al Prójimo
-
March 2020 by Stan L
Friendly staff and they helped me out in 5 mins with an engine light indicator that BMW wouldn’t touch for a week and half!
-
September 2019 by Stan Locke
Friendly staff and they helped me out in 5 mins with an engine light indicator that BMW wouldn't touch for a week and half!
-
April 2019 by JACOB KATARI
My wife asked for a $15.00 prepay gas purchase on her Bp card. She said "One Five" they charged her $50.00. That amount of fuel is not going to fit into a Honda Fit! The clerk saw the vehicle and new that. My wife was in a hurry and did not notice the wrong charge until later. I have many choice words to discribe this clerk but I will leave that to your imagination.
-
February 2019 by IOANA S.
I was just there. I chose La Costa Plus and paid 25$. Was waiting inside and a nice gentleman came to tell me that my car was done. It was back in the car in 8 minutes. I just looked at the description of the services that I paid for. Really disappointed. Had a bad experience here about 3 years ago and I've said never again, but I've had an hour to kill as my son was next door at Mathnasium... 8 minutes? I don't mind if it takes you 8 minutes but you do the job.. but look at the pictures... not vacuumed inside. No wipes console or inside or whatever... this is ridiculous!
-
December 2018 by K G.
It's my go-to car wash as it's only a mile from home. Staff is friendly. My Tahoe comes out sparkling clean inside and out. The line can get long but usually moves along.
-
August 2018 by Bennett C.
Ever since our cars have gone out of warranty this is where we go; you should too! For both our BMW and Lexus, their routine maintenance is fast, covers everything the dealers do and for a whole lot less. Plus you get a complete car wash (not just an exterior rinse) so when you pick up the cars they look as great as they drive. We also have the cars detailed here every year, gets rid of the small scratches and they look fantastic. There is nothing better than a black car with that deep wax finish! In addition to routine maintenance, they saved me a bunch on brakes. 1st by doing them when needed (not when the dealer tried to sell me way ahead of time), and 2nd by using factory parts for less. No short cuts, just better efficiency and quality.
-
July 2018 by Lindsay S.
Was told my my dealership that I needed all new tires. I figured they were right because I needed to constantly fill them with air, but the treds still looked fine. Brought to BP to get an estimate on my tires and Jim asked if someone told me I needed them, he said that there could possibly be a leak at the rim or a nail - ended up just needed a plug in both tires and they saved me over $1000! Coming back here when I actually need tires!
-
June 2018 by Natalia
Took my car to this BP car wash the other day for the first time. I chose the most expensive $22 option, since my car needed to be thoroughly cleaned inside. I was a bit surprised to see, that with all the coating and cleaning, it took them about four minutes to signal me, that my car was ready. When I came up and opened the door, I immediately saw that the sides of the doors were not even touched. I also could see dirt still on the floor where the rubber matt did not cover it. Also, there still was dust around the gear shift and on the dashboard. When I pointed that out to the worker, he did not take it well. He started arguing, and with attitude. He insisted,that the spots on door sides were permanent, which was an utter nonsense. I had to insist he wipes it anyway. Sure enough, it all came off. He continued to argue about the rest. At that point I was fed up with the"stand off", and just drove off. Will not go back, or recommend it to anyone.
-
June 2018 by Doug K.
I can not recommend Lake Forest BP highly enough. This is one of the last gas stations around with a full service repair department. Their service is great and as stated by others their diagnoses are spot on. I have never paid for unnecessary service. In fact, I took my 1991 Mustang in because the rear tires were going low about 3 days after I would refill them with air. Bob, the owner was able to diagnose that the problem was with the seal between the tires and the rims. He simply separated them, cleaned up the rims and reassembled them. No more leaks! Another example is when I took my car to them for a loud exhaust. I had stopped at 2 big chain muffler shops for their free diagnosis as one had replaced the right side muffler, the other the left when I live away from the Lake Forest area. Both told me I needed a new exhaust manifold, a high $$$ repair. Jim, the service supervisor, and his staff were able to diagnose the real problem. It was a rusted out narrow pipe that returned exhaust gas back into the fuel injection system. Also, as stated before, their gas prices are a few cents more per gallon, but they reward loyal customers with their free car wash punch card. Ten fill-ups and you get a free wash. And it's not the basic was either. It's one of their full service washes.
-
September 2017 by Mark Sterckel
Great service, kind people you can trust.
-
June 2017 by Sam Nassiri
I grew up in lake bluff and have been going to this car wash for years. I have never had a problem. Yesterday I had a issue after my car wash. I went in and talked about it to the owner. His name is Bob. After speaking to him, he was honest and fair. He came up with a solution to make it right. He is a stand up guy. Thanks Bob.
-
March 2017 by Daniel Sanchez
It's not 24 hrs. It's closed right now.
-
January 2017 by Jim M.
This is the worst car wash in a 15 mile radius and I would venture to say that it is due to their tipping procedures. There is a community tip jar inside the car wash, so there isn't much incentive to tip or for the guys washing your car to do a good job. People, not me, obviously tip much less when not pressed with the reaction of an actual human reaction. Just an awful idea. My basic wash, that I got for my mom while using her car during my visit home, was $21 plus tip. I would at least expect for the dashboard to have been dusted completely, etc. Not worth going into. It's not a quality car wash. And yes, they ALWAYS move your seats.
-
September 2016 by Wendy K.
Always professional, always remember me when I visit, quick service, great results! Highly recommended