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January 2024 by Sheila Arizmendi
rudest and most unmannered dunkin I’ve ever stepped foot in .
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December 2023 by T.J. Lee
Let me tell you this has been the absolute best experience at a dunkin I have ever had... the young man and woman were literally the encounter I needed.. made me laugh and smile were exceptionally kind to me even though I have never been here I felt like I had been coming here forever... 1000000 out of 10 if I could give more stars I would!!!! It's a breath of fresh air seeing the kindness they showed!!!!
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September 2023 by Christine Mckay
This is one of the places I shop at daily. What I can say is that their drinks, snacks and food are always great. Never a dull moment when you go there, trust me if you walk in there sad you will walk out feeling happy ? I love It there.Dietary restrictions: For those that wants to watch their diet, there's different types of milk you can choose from.Parking: There's parking right infront of Donkin, and there's also street parking.Kid-friendliness: When I tell you, Phil is awesome he knows exactly how to get make the kids day. The other staff are really friendly and always kind and polite. Great team Phil has there working with him.Wheelchair accessibility: Both entrance is wheel chair accessible.
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September 2023 by CaliburSoul
Every time I go in this dunkin' donuts it has a nice atmosphere and you get served efficientlyKid-friendliness: Few times where I've come in the afternoon there were kids studying on the cafe side
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April 2023 by Nikola Velisavljevic
My recent experience at Dunkin Donuts in Lake Forest, IL was not great. The two ladies working there seemed unenthusiastic and uninterested in providing good customer service. When I ordered an Americano, they claimed that I had ordered a Machiatto instead, despite me clearly stating what I wanted. Additionally, they didn't offer to give me the difference in price, and I had to ask for it myself.I was disappointed that the staff didn't apologize for their mistake, and when I thanked them at the end of my visit, they simply responded with a nonchalant "no problem." Overall, their lack of customer service was not up to the standards that Dunkin Donuts should strive for.Despite this experience, I have enjoyed Dunkin Donuts in the past and appreciate their tasty drinks and snacks. However, I hope that the management of this particular location takes feedback from customers seriously and works to improve their staff's attitudes and level of service.
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March 2023 by Lisa R.
Went inside the girl working saw me walk in (she was in the other room cleaning) and I stood inside without anyone helping me for 5 minutes. I didn't want to bother her cause 1. She had seen me walk in 2. She was cleaning and did not look like she wanted to be there. I could hear someone in the kitchen but we decided to leave and left empty handed...
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January 2023 by Bianca R
I’ve never been greeted so warmly. The staff is always the kindest and most welcoming. This Dunkin’ Donuts never misses. 10/10
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November 2022 by Kathryn Watson
I was in Lake Forest visiting my family and came into this Dunkin specifically to show my husband the town. It was a highlight of our visit! The staff was beyond friendly and kind! The best customer service I have experienced in a long time!
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November 2022 by Kathryn Sansone
I was in Lake Forest visiting my family and came into this Dunkin specifically to show my husband the town. It was a highlight of our visit! The staff was beyond friendly and kind! The best customer service I have experienced in a long time!
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October 2022 by Diana J Guerrero
Better experience today!!! This has not been my favorite location but the employees they currently have are very friendly and our order was made just right!
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October 2022 by Diana Guerrero
Better experience today!!! This has not been my favorite location but the employees they currently have are very friendly and our order was made just right!
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October 2022 by Dominique Saffore
Quick drop in, no EMS/first responder discount ?
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August 2022 by Elizabeth
I love this dunkin so much! Your worker, Philip, is so nice!
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May 2022 by lightning McQueen
Phillip was an absolute legend today. he's got a very good sense of humor and even did an arm wrestle. definitely deserves a raise
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April 2022 by Rafa R.
Well... same thing, same place and same tasty. I like it a lot, and always have long john haha
