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January 2024 by chasefancicruzer W
Terrible service. Rude employee.
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January 2024 by Pete Dulany
Take out the kiosk app. Nobody can use it and it takes forever. Let us order from a person. Guy in front of me cancelled and I went to McDonalds for coffee.
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January 2024 by 07demonchild
The people seemed fine, not really sure what everyone is complaining about. It's a DD, not a Cafe...
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January 2024 by Jimmy D
Regular hot coffee at this location is off. Been here 4-5 times in the past month and every time the coffee does not taste right.
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December 2023 by Erica Jenni
If I could give no stars, I would. Pulled up to the drive thru and got asked if I was using the app, and that was it. No communication after that. I even moved up to the window to make sure they got my order and NOTHING! Waited 5 minutes at the window, hearing the music blasting, and still no one came to the window. After that, I left. Never coming back to this place.
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August 2023 by a C
All employees were hanging out like it was a lounge If you could be leaning you could be cleaning.First of all I did not get greeted and I got stared at by three sets of eyes one of them scratch his head that was not sanitary I said in my head second of all I ordered my coffee through a iPad that was filthy. I had about 10,000 fingerprints on it. Maybe somebody should get the Windex and wipe it down instead of leaning on the counter, staring at customers and not greeting them.I got my lukewarm coffee that had no sugar and no creamer and the temperature was not rightI asked the gentleman with the Shag hair cut to stit my coffee he literally grab my coffee and shook the cup the lid came off. He put it back on with his hands the cup was all sticky. I asked him to swap the cup out. He actually did it with a smile.Management needs to set up and fire everybody and if you can’t fire, tell the owners to sell the store because Dunkin’ Donuts has a good reputation. You guys only have one job to do and sell good coffee and sell good customer service, which is the most important thing before anything any product on your menuPlease re-train everybodyBuy couple brooms so you guys sweep the floorThe next Dunkin’ Donuts is about 5 miles away. You guys got me driving out of my way to go get a brand new cup of coffee.Negative Zero stars
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August 2023 by Marco
Take forever just for donuts. Are really slow at preparing food aven after having a long line
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August 2023 by amere C
All employees were hanging out like it was a lounge If you could be leaning you could be cleaning.First of all I did not get greeted and I got stared at by three sets of eyes one of them scratch his head that was not sanitary I said in my head second of all I ordered my coffee through a iPad that was filthy. I had about 10,000 fingerprints on it. Maybe somebody should get the Windex and wipe it down instead of leaning on the counter, staring at customers and not greeting them.I got my lukewarm coffee that had no sugar and no creamer and the temperature was not rightI asked the gentleman with the Shag hair cut to stit my coffee he literally grab my coffee and shook the cup the lid came off. He put it back on with his hands the cup was all sticky. I asked him to swap the cup out. He actually did it with a smile.Management needs to set up and fire everybody and if you can’t fire, tell the owners to sell the store because Dunkin’ Donuts has a good reputation. You guys only have one job to do and sell good coffee and sell good customer service, which is the most important thing before anything any product on your menuPlease re-train everybodyBuy couple brooms so you guys sweep the floorThe next Dunkin’ Donuts is about 5 miles away. You guys got me driving out of my way to go get a brand new cup of coffee.Negative Zero stars
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August 2023 by Amaya G
All three workers were trying to make my drink, it was just a frozen coffee with raspberry. I ended up getting handed basically a raspberry smoothie twice with zero coffee in it before giving up. The bagel I got was inedible, it tasted like it had been sitting on the shelf for a month and it was almost gummy.
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July 2023 by Dan McFarland
Has to be consistently one of the worst. Came for ice cream. Nothing but yhe junk flavors left. Not even plain chocolate! No oreos for half their specialty drinks. Barely even enough for a smoothie. Poor planning or poor management.Don't waste time stopping here because 3 out of the 4 times I have they have Been out of most items.
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June 2023 by Addison Peck
I asked for an egg and cheese sandwich and they put bacon on it. As a vegetarian I was very upset.
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April 2023 by Ronnie
Some of the friendliest gals around.. if they would rather be elsewhere, maybe they should just move on. Previous customer came back to counter with 3 sandwiches that were made wrong. This crew is on fire today !!
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March 2023 by AJ Sam
after waiting for workers who were too busy looking at the window,ordered only a cup coffee with cream and sugar… I guess it was too challenging for them,received coffee with no sugar
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December 2022 by Rohan D.
Not clean, no masks, no hand washing, lots of face touching and coughing on the doughnuts. Slow service with lots of mistakes. Sometimes stale coffee. I recommend this place to people who feel like they deserve to be badly treated, masochists, and Dunkin' Donuts executives. The rest of you, find someplace else to go.
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December 2022 by HAKEM ELABED
Luis is the man! Great service and he was running everything alone. ?? respect the hustle