-
February 2024 by George Euring
Sophia is the worst pharmacy tech I have ever dealt with. Rude and unprofessional. This pharmacy fills prescriptions well but their tech staff are terrible! Drop the attitudes!!
-
January 2024 by James Chiu
Nice, helpful staff. Great location too!
-
October 2023 by Lidiya Myzak
Terrible pharmacy service, very lazy and unprofessional staff. They hate doing their jobs- tell lies that it takes hours to transfer a prescription from another Walgreens, even though it's a few minutes process. They are very unhappy to administer vaccines- stating they are very busy and I should pick another date. They are the worst pharmacy experience I have ever seen. I would appreciate if they would change completely before they will screw up someone else health and life.
-
October 2023 by Nicole M.
The pharmacy at this location is completely incompetent and the employees are ignorant. They had my prescriptions for several hours before I went in to pick it up. after waiting in a long line I found out it was not read. I was told to come back in an hour and a half. When I returned they were closed. To make matters worse I had a sick child and no medication. Never using the Walgreens again!
-
October 2023 by Jack Mast
Just moved back to LF from the city and it was surprising to experience such terrible service in comparison to Walgreens in Humboldt park. The pharmacists are impossible to get a hold of over the phone and when we had separate instances of delays due to insurance and a dr sending in incorrect dosage amounts, there was no notification or communication to rectify the situation. When we went into the store, there was attitude and an overall lack of care from the pharmacy team. Our family has had multiple frustrating experiences and will not be coming back.
-
July 2023 by Sarah F
The store is small but good for everyday necessities if you need something quickly. The reason I rated it five stars though is the cashier that helped me tonight. (I didn't catch her name but it was July 17th around 8:15 pm. She had brown shoulder length hair.) She was just the sweetest and even though you could tell she looked tired, she still was so friendly and upbeat. It was refreshing. They're very lucky to have her!
-
April 2023 by Mary G.
Horrible customer service at pharmacy. I just noticed the customer reviews from last year and should have known better instead of thinking they may have changed.
-
April 2023 by Sharon DesHotels
Terrible service at the Pharmacy. When you hold to speak to a pharmacist, they keep putting you on hold without asking you to hold and then after 20 mins they finally hang up on you. I'd rather call my Doctor's office and get the Rx transferred to Mariano's Bannockburn, where they don't do this to patients/customers.
-
October 2022 by You Can A.
If you value your time, sanity, and dignity, do NOT use this Walgreen's for your Rx. Turn around time is HORRIBLE. Customer service, particularly Katrina, is deplorable. Rude, short, huffing and puffing as though it is inconvenient for her to wait on you. Shouts directions to people standing and/or waiting in line - extremely unprofessional. Forget even trying to call them, unless you have a minimum of 45 minutes to wait for them to answer. Run, don't walk, away from here.
-
October 2022 by Private Nugget
Experience with the pharmacy in this location has always been terrible, but today it is the worst! This pharmacy assistant Sophia is extremely rude, we definitely will never come back to this Walgreens.
-
October 2022 by Amina Basha
Can never get a hold of the pharmacy. On hold for long periods of time
-
June 2022 by Rachelle McCracken
Been on hold to speak to a pharmacist for 15+ mins. Tried calling earlier and was transferred to 2 different people while trying to get through to a pharmacist and then was on hold for so long waiting for the pharmacist, I gave up.
-
June 2022 by David I.
I have just experienced worse customer experience with a pharmacist name Katrin. Annoyed simply to confirm a question and with hate-the-world attitude the whole time. This incident cause Walgreens to lose a 30+ years customer and will take my business elsewhere. Just ridiculous!
-
May 2022 by Blandine Donnez
The young pharmacist is so unpleasant… for no reason. I’m aware of her so I thought okay, I’m gonna be extra nice and smiling and see. Well, totally not worth it. She couldn’t care less, almost even rude. She even shows signs of impatience when I was getting my credit card. So unhelpful. Life is short, put a smile on your face. If you don’t want to do that job, go get another one… I’m thinking of changing pharmacy even though this one is convenient…
-
April 2022 by Gregor Sharp
If you need some quick lunch stuff, they sell it, however the staff can either be really nice or not so pleasant.
