-
October 2023 by John P
Great folks and service
-
March 2022 by Chris M.
These guys are fantastic! Installed new TV with my older AV gear. Very responsive and professional.
-
September 2021 by Jeffrey P
Wired has worked in 2 of my homes in Lake Forest. Awesome work, professional crew, sensible equipment picks. Although I've purchased equipment from them, it's the skill, knowledge, informed recommendations and project execution that make this place top shelf. It feels like they are there to help me make good decisions and get the audio/video I really want. Worth every dollar because it's done right.
-
May 2021 by Steve S.
Very frustrating. Bought an a-v system, including wi-fi, from them in 2013. All of a sudden, in 2021., following an auto installation of iOS update (14.1?), the WiFi stopped communicating with our "AirPrint " printers. Called Keith at Wired to seek his input--maybe we needed a new router? I sure didn't know. After a short phone call, he promised to get back to me. Never did. I left two messages for him stressing that I was willing to pay for a service call, not looking for a freebie , and still no return call. Maybe they're fine with a $10K home theater installation, but not with problem solving for an old customer.
-
January 2021 by jeff pinderski
Wired has worked in 2 of my homes in Lake Forest. Awesome work, professional crew, sensible equipment picks. Although I've purchased equipment from them, it's the skill, knowledge, informed recommendations and project execution that make this place top shelf. It feels like they are there to help me make good decisions and get the audio/video I really want. Worth every dollar because it's done right.
-
August 2020 by Susan G.
We live in a 3 story brick house, which has had several additions since it was first built more than 100 years ago. So some interior walls are actually exterior brick walls - makes wiring a nightmare. Wired on Bank helped us bring this old beauty into the modern world, with multiple gateways and excellent installation. Very happy with this vendor's approach, follow through, responsiveness and pricing.
-
May 2020 by Mercedes Alvarez
We called Wired on BL to ask about a mesh network because we were having trouble with Comcast/wireless. Keith has helped us talk through installing a mesh network. He was a huge help and answered all our questions about different products and how to install the system throughout the home. Very helpful, patient, professional, and got back to us promptly.
-
November 2019 by Michael K.
I have lived in this area for most of my life. In that time, I have had experience with many different levels of service provider. There have been the grifters, the unskilled, the incompetent, the lazy, and the occasional gem. The guys from Wired are 100% the top shelf. Keith took the time to really learn what I wanted and needed, and he proceeded to convince me that I didn't need to spend what I had initially planned on spending. Instead of selling me a bunch of equipment I didn't need, he sold me exactly what I did need, and no more. The installation was on-time and professional. The workers were polite, clean, and VERY knowledgable about their work. Everything was cleaned up and they took the time to show me how everything worked. When there was a problem with some of the equipment, they were out at my house almost immediately to troubleshoot. They worked through a dozen pieces of equipment to isolate the problem and get it resolved. They were singularly focused on getting my system to be perfect. I will absolutely use them again, and I would recommend them to anyone.
-
April 2019 by Michael Bloom
Keith from Wired was very helpful. For weeks, we had tried everything to fix out entertainment system's sound and to simplify our house-wide music system. Keith solved both issues quickly and professionally. I plan to use Wired again.
-
April 2019 by Domo D.
Wired on Bank Lane did a great job on an audio visual system for our master bedroom. It was a complicated installation because all the wiring went above the ceiling, in the walls and in cabinets. Keith recommended a Bose home theatre system that turned out to be perfect for the room. I was most concerned about the installation, and it was very professionally done. Price was right, work was great and I am a happy customer.
-
March 2019 by Chris Chris
Very knowledgeable, very accessible, they will do whatever they can to ensure you are happy. I had them tune my setup a few times post install.
-
November 2018 by Matthew Bernbaum
Fantastic service! The owner was super helpful and definitely knew his stuff.He helped me redo my media center. This place is fantastic.
-
October 2018 by Giacomo Maggiolino
Great customer service! Highly recommended! Keith was very friendly and accommodating. He worked with us in installing the best home theater within our budget. His team was professional and helpful. They also set up our music system. When we wanted to add another room to the music system, they came same day so that we could use for an upcoming party!
-
September 2018 by Lois M.
My husband and I recently relocated to Lake Forest, IL and completed a very extensive home renovation project. Being new to the North Shore area, we needed to find an audio & video technology company to partner with that would help us with our renovation project. This included a complete remodel our home theater room, home sound system, installation of new speakers, updating our audio/video wiring though out, and installation of many new televisions. For this project we could not have asked for a better company to partner with. The owner Keith and his entire team were very responsive, extremely knowledgeable, professional and trustworthy. They did an outstanding job and it was a pleasure working with them. Thank you WIRED on Bank Lane, we love our new house!
-
August 2018 by Getting Good
Fantastic service! The owner was super helpful and definitely knew his stuff.
