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February 2024 by Anthony Jasper
The service at this location is top notch. They had my car dignosed quickly and told me what had to be replaced, what should be replaced, and what could be saved. I felt in control the whole time, there was no pressure. The repairs were completed when they said they would be and there were no hidden costs. My car drives great now, 100% fixed. This shop is run with honesty and integrity. I will be back for maintenance and repairs in the future.
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February 2024 by Randy Erwin
I bought the lifetime alignment package and they were unable to fully align my vehicle due to a rusted camber bolt. Surprising since I replaced most of those parts not that long ago. However, the technician came out and explained everything to me and said if I did replace those parts again they would finish aligning the car.
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February 2024 by Kerry Laughlin
I’ve been coming to this Firestone for years, and have always felt like the do a thorough and satisfactory job on my car. They do not nickel and dime you and Gunther (manager) and Donald (tech) are the best guys to communicate with. They are honest, fair and genuinely want your car to run well. I will remain a loyal customer to them for years to come!
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January 2024 by MVG
Visited Firestone as I needed assistance with my tires. The gentleman at the desk was wonderful. Very polite, helpful. Serviced the car quickly. Would definitely recommend this Firestone location.
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December 2023 by K p
My wife desperately needed a new battery in her car for the following day for work. Noticed on a Sunday the battery was acting up. Only a few hours before close the store manager made time for us to come in last minute. We replaced the battery and noticed a headlight was bad. He mentioned the price to fix it and I ended up doing it myself to save some $$. The manager even said its mostly labor cost for them to do it. No pressure sales at all with these guys. My wife is forever grateful for Firestone!
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December 2023 by Ian Petersen
Gunther is very knowledge and professional. I set up my appointment with him a few weeks prior. Then on the appointment day he was also working and provided me a play-by-play of my car and what he recommended after they analyzed it. The appointment took most of the day but he called me when my car was ready. When I went to go pick it up, he showed me the old brake rotor and how bad it was. He even explained what might have happened. Overall I’m very happy with the service I received there.
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December 2023 by Bill Stone
Understood it was an older car and they didn't push us to.spend more than what was necessary.
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December 2023 by Katie B.
The workers here are friendly and efficient. Always willing to fit me in the schedule for repairs and maintenance. They are honest about what needs to be done which I feel is very important when finding a mechanic. I never feel that they're pushing services that aren't necessary on me. Plus their system keeps track of my cars and service so I don't have to!
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November 2023 by amin dajani
Customer service is very bad. I bought a battery with warranty form them a month ago. The battery died. Instead of replacing it immediately they took it to charge it and tested while I have a car without a battery. In the other hand I had the same issues with auto zone, they replaced it less than 10 minutes.
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November 2023 by Travis H.
Needed a battery for daughters truck. They got me right in. Fair price with no up sell tactics.
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October 2023 by jordan j
Front shop had multiple issues located my account with my other vehicles ultimately started a new one, Lifetime alignment is still the best value from here, Tech that did the work was friendly and extremely helpful.
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September 2023 by Frank Beaudette
Fantastic and honest staff here. They were very upfront about what needed to be repaired and suggested we take our vehicle to a muffler shop because it would cost less money and be done quicker. Some other company could have said that what we needed could have only been done there and charged us a lot of money. We are very grateful to the Team here. On a scale of one to ten I rate them a TWENTY!!! Thank you so very much Angelo, Gunther and Don!!!
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July 2023 by Jordan Gary
Friendly & helpful staff - even though they in the end weren't able to patch or repair my car's tire - they were friendly and helpful. Very professional to all of the customers that came in while I waited to see if they could fix my car. Seemingly willing to help customer's out when in financial distress. And they have a nice waiting room.Service: Tires
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July 2023 by Reyad Elsadek
Asked for an estimate for my car repair. He quoted me 2 times the amount of parts, and double the time for repair and at the end he offered me 5% off if I applied for their credit card. Very sad.
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May 2023 by john zaya
I've dealt with John a few times that I've gone to this location, he always provides the best customer service experience. Definitely five stars from me