Thorntons

Convenience Stores, Gas Stations
Hours: Thorntons is a gas station known for its friendly and helpful staff, providing a positive experience for customers. Customers appreciate the outstanding service from young employees who go above and beyond to assist, such as offering water for service dogs and quickly resolving issues like missing cream for coffee. The staff are described as kind, fun, and efficient, making visits enjoyable even during late hours. One customer highlighted the exceptional attitude of a night shift attendant, noting their positive demeanor and quick service. Aside from the staff, the store is appreciated for its cleanliness and helpfulness, with employees often offering extra help or small gifts like jelly. However, some concerns have been raised about technical issues at the pumps, specifically with card readers not recognizing rewards cards, leading to inconvenience for customers who prefer not to prepay. Despite this, the overall experience at Thorntons remains positive, with many customers expressing their loyalty and satisfaction. The staff’s willingness to help and their friendly attitude make Thorntons a welcoming place for travelers and local visitors alike.

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1. Lake in the Hills, Illinois