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8:30AM - 4:30PM
25212 IL-120, Round Lake
Credit Unions
“I've always used consumers. It was my first bank, first credit card. Helped build my credit so much. The staff was always so nice and the building itself is always clean. But since Covid I feel like I've had problems with the online and getting through to people on the phone. I always had to go in to get information. I work nights and make deposits using the ATM. They were under construction for a few days and I noticed they were open and it kept rejecting my deposit. It was just annoying. Ever since the new system in the drive thru I've had nothing but problems.”
“ALEC is an excellent local CREDIT UNION. I deeply believe that everything they do is directed towards satisfaction of their members! I had a pleasure working at ALEC for 10 years and I can say this guys do their business in the most MEMBER focused manner! No games, No hidden fees, super easy process! Great place to work and great financial Institution to take care of financial business!”
“Katie, the branch manager, is quite actually an angel. I am a member and was visiting family near Silver Lake and had to go into the branch to get some stuff taken care of. Katie spent all the time we needed to get our stuff sorted out on a saturday no less. So patient, so helpful. Just amazing!”
“There was a point when I wouldn't have written a great review, but things have VASTLY improved at Community Trust Credit Union, particularly at the Grayslake branch. So friendly! So knowledgeable! So willing to go the extra mile. It is going back to the friendly, local credit union I remember when I joined a decade ago. That makes me so happy!”
“i was having a extremely bad day, im sure we have all had them! it wasn't until i received a call from ebony and and she explained everything very easily and made me feel very comfotable did my day get better. im sorry I forgot the person who signed me up but she did the same for me. It really showed how good the team in Antioch really is and how lucky i was to be part of GLCU in antioch!!!”
“It's a nice place to do your banking they whit your finances and they make sure that you are happy business with them a nice place to have your savings and checking they are willing to help you”
“Although Consumers Credit Union has not been without issues, some of which I've taken up the ladder to their executives to address, I appreciate keeping my banking local, being able to go into my local branch and talk to the same personnel, and NOT having to deal with the large, banking institutions.”
“Shada is very knowledgeable & also provides a great customer experience & is also extremely knowledgeable in her field with valuable information and straight to the point definitely a go-to banker for any questions with direct answers definitely an expert business professor.”
“I went to his branch because my card was damaged and I'm so glad that they print debit cards rights away and they also have some snacks. The workers are very welcoming and they greet you”
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“GLCU staff and customer support is excellent. They are helpful, kind, patient, and knowledgeable. My dog got a treat in the drive through one time also which was fun!”