This Walgreens location is noted for its very friendly and helpful staff, who are described as patient, knowledgeable, and willing to go above and beyond for customers. The pharmacist, in particular, is consistently highlighted as outstanding, superb, friendly, and knowledgeable. Pharmacy technicians are also praised for their wonderful attitudes. However, significant operational challenges are reported. There is a strong consensus that the store needs more staff, as the current team appears overwhelmed. Communication issues are frequent, especially regarding medication stock; customers suggest the pharmacy should proactively call if an item is out or contact another nearby Walgreens. Billing and insurance problems are also noted, including incorrect pricing for refills and failures to apply insurance information they have on file, leading to overcharges. Despite these frustrations, the personal kindness and expertise of the staff, especially the pharmacist, are the primary reasons many customers continue to use this location. The business has shown a willingness to reach out and listen to customer concerns.
Staff is always friendly, my curbside orders and prescriptions are always ready super quick!
September 2024
I was stopping in to get some detergent and Melanie told me about a better deal with more quality. I started to have difficulties with my wifi and Melanie went up and beyond making sure I had what I needed.Thank you for your kindness boo. Something is awaiting your for the future.
May 2024
I was impressed ?, the cashiers are friendly, and the stores are clean. Never ran into any problems with employees
