-
May 2025 by Drake Daraitis
James and Julian both helped me so much last minute despite it being a big pain. They are great. Every time I've had to come in and they're there, we figure it out. Can't say the same for another Irish sounding parts store.
-
May 2025 by PinStopShop
James was awesome, very helpful. Made me want to shop here again.
-
March 2025 by Quentin Towner
Went to buy a battery for my car. There were supposedly 4 in stock according to the computer, so I ran my card. They couldn't find a single one of the 4. So I got refunded right away. Only I never got refunded the disposal fee. So I basically went in there and threw away 25 bucks and got nothing.
-
March 2025 by Jordan Aviano
This location is a absolute joke. I had some questions on a previous purchase and I asked to talk to a manager and they told me if I wanted to talk to a manager to call the Wheeling store. I was like really you have no manager on duty or acting manager at this location. Advance is going down hill fast.
-
March 2025 by keith hunter
Actual customer service!!
-
January 2025 by Mario Mazzetti
The staff here is always so kind and polite - especially to someone like me who has no car knowledge. James was particularly helpful finding windshield wiper blades - and he installed them for me! Thank you!!
-
December 2024 by Pat Shelby
good service
-
October 2024 by Bilal Kandemir
Good service
-
August 2024 by Mehdi Aydin
Thank you very much to Veans here, he is friendly, he listened to the problem first and found the solution, thank you.
-
July 2024 by Jack Gordon
Max was incredible helpful, professional and friendly. I don’t know much about cars and he helped to make sure I got the right battery for my truck and that it was put in correctly. I was very happy with my experience and will go back next time I need something for my truck.
-
July 2024 by WhyAskWhyGrand
I am very appreciative with the level of professionalism and great friendly customer service provided in a speedy fashion from what was an exceptional employee by my standards. Thank Vince Minogue, and Advance Auto in Lake Zurich
-
July 2024 by Roelof Boonstra
I prefer to go to the Lake Zurich Advance Auto Parts store because the service is great and they provide excellent price matching to their competitors. And when I need to get a special order, they often receive it the same day and notify me immediately.. Thank you Max, terrific job as usual!!!
-
July 2024 by Jesus Cruz
Max helped me select brake pads and suggested a brand due to the history on the other brand.
-
May 2024 by ANGEL BLAZHEV
This is authorized by UPS PICK UP AND DROP OFF location, but this store refused to take care of my packages. The manager is really unprofessional and stated that it is a small location and they can not take care of my 3-4 packages a week. His words were, "Why just don't go somewhere else?" . Ask to meet the owner of the store, but he never reached out to me.
-
April 2024 by srt4swapped
Wanted to return something but didn’t have a receipt. The old man insisted I needed a receipt even tho I came in with my debit card I used that day.
This was a faulty tire patch kit with a broken handle.
