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November 2023 by Daniela Medina
Hated my experience there. I received a pair of glasses that didn’t even matched my prescription. The store manager doesn’t really know how to manage her own store. She’s never there and fails at helping and answering customers concerns. I believe it’s an upper management issue. Americas Best should do a better job seeing who they hire as management.
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November 2023 by Karla Rea
The atmosphere within this establishment is disheartening, marked by a conspicuous absence of effective management and abysmal customer service. The absence of clear leadership is palpable specifically the store manager Corinne McNamara, leading to disarray and a lack of direction evident in the disorganized operations. Customers are left unattended, their queries and concerns neglected in an environment rife with confusion and frustration. The overall experience is characterized by an unfortunate void in guidance and a disregard for customer satisfaction, leaving patrons feeling disregarded and dissatisfied.
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November 2023 by dianna deiber
Great experience there working with Corinne! Help me with insurance and finding the Best glasses for me!
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October 2023 by Barbara Aievoli
Always have a great experience there! Dr. David is very kind and personable. Staff is awesome…knowledgeable, personable and patient. Shout out to Michelle and Matt as they were great under stressful circumstances.
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July 2023 by Travis Sipe
Got the two pair for 79.99 with a free eye exam. Still charged me $99.00 for the eye exam.
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June 2023 by Stephanie Stuart
Glenn is so kind and would not stop making me laugh! I walked out smiling. Everyone is so nice here. Including the doctor. Thank you for being so friendly!!
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May 2023 by Salwa B.
after waiting 1 1/2 hour to order glasse i had to leave one of the worker was sooo rude i will never go back to order from them even i was a regular customer for so many yeats, if i could give them less than 1 star i would.
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April 2023 by Shelley Emrick
Sara the receptionist was very friendly and helpful. Michelle helped me pick out my awesome new glasses which took time and she was very patient. The Optometrists were also very nice and took time with me. It was a really good experience. Not to mention I got a really good price..
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April 2023 by eternity hart
The staff here is amazing. I believe their name was Sarah or Natalie (red hair) Pilley or something very unique and an older gentleman. They honestly made me so comfortable and made me feel so welcomed! Thank you guys for making my day better!
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March 2023 by Sabrina O'Boyle
The interesting thing was that I was able to check with my insurance, and they confirmed for me that I could use my coverage at Costco Optical store. I thought I had made an appointment onlineI with Costco. at the last minuted I realized that Americasbest is a different location:)So I was able to get my son's vision tested and ordered new prescription eyeglasses there several days ago. Great experience! Doctor David was super nicest and of course very professional as well!The other staff are nice too! We were able to get help from Sarah both over the phone and the registration, and Michel for ordering the prescription eyeglasses, and another girl came over to help us figure out the computer system issue when we were trying to get the new eyeglasses order set up, they are all very patient, very helpful and sweet! Now we've been expecting the new eyeglasses to arrive, we can not wait to try 'em on! Thank you all!
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February 2023 by Cynthia Smith
Dr David was the best eye doctor I have ever had. I was having issues with my eyes, he listened, made some suggestions and asked me to followup with my med doctor. I wasn’t expecting him to show so much concern and interest in my eye health. I was so elated. Printy, the eye Technician and staff were very professional and friendly. Can’t wait to get my glasses…
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January 2023 by Divya Gandhi
I had the best experience today at this location. The staff is absolutely amazing - they are patient, honest, helpful, and a pleasure to work with. They genuinely want to help you and ensure you have a great experience and that you leave satisfied! Dr. Danny examined my eyes and was very knowledgeable and helpful about my eye health. I would surely recommend this location to others.
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January 2023 by Paul Israel
My experience was outstanding. Dr. David was very thorough and detailed with the exam process. He took the time to explain everything. The staff was very knowledgeable and helpful.
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January 2023 by Patrick Fleming
Krystal Springer took excellent care of me! I now have new lenses in the frames I had, along with a brand new pair of glasses. I can see the light!Thank you Krystal!
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December 2022 by Marzena S.
All staff is very professional and super helpful. Special thanks to Sarah at the front desk who always goes above and beyond. Dr Danny is very helpful and patient. I am having hard time getting my prescription right for contacts/ bifocals and he is not quitting on me. This is so far the Best location of all I have been to over years.