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October 2021 by Charles S.
The BOA branches that closed over a year ago for "covid" were never re-opened. Remaining branches are opened just six hours a day making it very very difficult for business owners. There is a coin shortage in America but BOA still has no coin counting machines in its branches. In short, BOA is focused 100% on profits and 0% on customer service.
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July 2018 by H N.
95% of the time I do my banking online. I walked into the Lake Zí¼rich branch today on route 22 and was immediately bombarded with an arsenal of questions. The woman had a cattish attitude, talked very quickly and had a strong accent which made it hard for me to understand. I didn't realize they had out of state and in-state deposit slips that you had to fill out. When I approached the counter I was met by another cattish women that was sure to remind me of that again. This experience reminds me how wonderful mobile banking is. It's also got me thinking of taking my business accounts elsewhere. Oh ladies, thanks for banking with us and have a nice day!
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August 2017 by Holly C.
I love Bank of America, Kelly is the manager here, she takes great care of her customers. She will fight for you if something ever happens. She really goes the extra mile. Waheeda is a sweet lady too. Glad I gave them a try!
