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November 2025 by Tim Smits
Banking made easy. People very friendly and helpful.
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August 2025 by Kim
ATM covered in spiderwebs can’t even withdraw money. Last time it was covered in a layer of dust.
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July 2025 by Jacob Schmeling
I went in to ask questions about the student loan refinancing information on their website and was handed a sticky note with a phone number to call by the branch worker. The staff claimed to have zero ability to help and expressed zero want to even discuss my questions.
Then when I called the number given, I was met with someone who talked over me multiple times in the few minutes we spoke, immediately got snarky with me when I asked my first question, and took it upon herself to belittle my finances without having any of my pay information to review. There’s a difference between reviewing something then communicating about it and being uncivil for no reason. She was something else.
The woman on the phone then displayed even more attitude and raised her voice with me for simply asking her how long the process would take from their end, as if I was somehow doing something wrong by asking? I have never been scolded by a company I was looking to give business to before so that was a first.
Extremely disappointed to see first hand how they treat people asking for clarification and guidance from a human being before blindly giving their business based on online advertisements. I’m not the type to leave reviews but that was just pathetic as there wasn’t a single other customer in the branch. I’ll be going elsewhere and would strongly recommend you do the same and save yourself from the headache.
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July 2025 by James Netzel
Very friendly staff.
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July 2025 by Matthew Marra
Friendliest people got me in and out in no time! Thank you!!
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June 2025 by Edward G
Another fantastic experience getting a loan to buy a car through BCU! Start to finish only took a few emails and a couple of hours in person , I worked with Nicci Justes and she was incredibly friendly and patient helping me get a loan to buy a car through a private seller. Even with a small hiccup in the process she made the process painless and stress free. Thanks so much
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May 2025 by s s
Very nice and friendly team in this location. Highly recommend 👍
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May 2025 by sergei vorobiov
Excellent team !!! 👍 very friendly people!
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April 2025 by Kathleen Pettinato
I've dealt with this branch only twice and both times was immediately greeted, and helped as well as having information provided. Stellar group.
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April 2025 by Martin Sanders
I had a great experience the staff there was so helpful and kind .
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March 2025 by Tim Brennan
Lisa and her team there are fantastic! She welcomes you like family and remembers you every time you come in!
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February 2025 by Ned Rani
Forget 53 bank, they close my unsecured line of credit with perfect credit score, and I was paying bills on time,,forget chase they don’t give me hiloc, BCU give me all i wanted, I still have line of credit and all else ,way to deal with banks , just problems, when you expect to help you , they just screw you , Thanks BCU i recommend all I know 🤗
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February 2025 by danielle vandeputte
Picture this …. You call your bank …. And someone actually answers …and not just anyone . Someone from your branch … it’s amazing
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February 2025 by RJ F
Very friendly staff!
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January 2025 by Miranda Perkins
AMAZING Branch!
