Electronics in Lake Zurich, IL

“Brian and Anthony at Lake Zurich Grand are fantastic! Provide all the facts / data, with a low pressure, friendly, fast and accommodating sales approach. We’ve purchased three major kitchen appliances from this store and are very pleased with their service level. Highly recommend!”

“Katrina unlike the hurricane was an amazing help, she was able to answer all my questions and concerns without any hesitation. Karen was equally as helpful & fast when it came to the register thank you ladies!!”

“Got a new Apple Watch Ultra from Aurora and she was amazing!!! Smoothest process ever in a mobile service store. Team seemed to really enjoy their work snd each other.”

“This store has the most amazing personnel. Particularly in their Manager, Peter. I was having a very bad experience with the ATT folks in their store and Peter was the most helpful, compassionate person you could ever ask for. He made numerous calls to ATT on my behalf and argued with them for close to an hour trying to get resolution. While on hold, he offered me a chair and water. AMAZING customer experience! Shop here and shop often, but whatever you do, don't buy a phone from ATT!!”

“Eric the business representative/ Dan the store manger were AWESOME!!! I was in tru store yesterday for about 8 hours trying to switch from Xfinity mobile back to Verizon, what a total disaster, 8 hours worth. NONE Of this was either one of thier faults, it was all Xfinity and how incompetent they are, NEVER go to Xfinity unless you want to be treated like total garbage!!

These guys stuck with the whole process, again 8 hours it took them to get the problem Xfinity created, almost 8 hours of being on the phone with support getting disconnected having to call back multiple times and to get disconnected again finally got everything resolved and transferred back to Verizon 8 hours later. The patience and professionalism these guys had were incredible I had lost my patience with the whole thing 1 hour into all this, again NEITHER ONE THESE GUYS FAULT.

I usually DO NOT leave reviews, but I do own an insurance agency and I know when it’s time to leave one and these guys need to be recognized for all the hard work and hours and hours they spent on this for me in between a very busy day they had this day, again I know i was there for a full work shift pretty much lol.

Shout out again to these guys at the LZ Verizon!!

Thanks guys!! Will be back in soon for a possible upgrade.”