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February 2024 by Anthony P.
Prices are crazy high.. better off going next door to Walmart. Such a shame this goodwill has been hike pricing for 1 year now. For example a USED school binder was $5.99... I thought this was goodwill I guess it's just a high priced thrift store.
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February 2024 by Melanie Riley
Dirty, messy, reeks of heavy artificial fragrance. Can't buy clothes here because I can't get that horrible smell out of them.
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December 2023 by Flint Stone
Im still coming across shirts and pants with holes in them that I saw over 3 weeks ago. These clothes belong in the garbage that is how badly they are ruined. They should have never been placed out. And they are unbelievably overpriced. You can come across items that still have original retail sticker on them and goodwill is selling it for more. You'd think with all their profit they make they'd invest in some working shopping carts at this point but no. A lot of them belong in the trash as well.
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November 2023 by Alicia McNamara Grott
Used to be a great place. Now there are no carts. It is junky. Can’t find anything. Too bad.
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October 2023 by Eagle Eye
Goodwill fix that hand soap machine so we can wash our hands.... it looks like nobody care to fix that . ....
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September 2023 by Lino Agpoon
Good people. Good music.Good items. Good prices.Most especially, good selections of music. Employees look they're having good time working. Well done. Lake Zurich team
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September 2023 by floofy floof
I've been coming to this goodwill for years, and the staff have always been friendly and store fairly clean and tidy. In the last year, unbenounced to me, they updated the returns policy to no returns at all. I went in and picked up some already very overpriced nintendo Ds games. Now realize these employees do not test any of these electronics, and that's understandable given the volume of product they move they don't have the time. But when I spend $75 on one game for it not to work and the store offers zero returns or store credit policy, it's a slap in the face to a long-time customer. Idk what corporate is doing in the midwest area since other goodwill sectors allow for returns besides riding the coat tail of 2020 and crazy prices of everything, but this is unacceptable for any company.
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August 2023 by Donald Hasty Jr
First time going to this store.I liked it quite a bit.
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August 2023 by Sujoy Upadhaya
I brought some items fm this store and it was closing time.. just then lady at the counter refused to do the billing for just one item.. I requested her many times and she refused arrogantly.. I really didn't appreciate her arrogance
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June 2023 by Celia S.
Your prices are ridiculously high for USED items that sometimes are falling apart. Also, PLEASE STOP putting that nasty clear tape over everything. It ruins the items being purchased. Which wouldn't be so bad if we could return them. Conveniently, I cannot return my ruined item. Nice racket you got going!
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May 2023 by Jessii
I'll give this location kudos for thinking of this idea because they probably fool a lot of people with it. I go thrifting often and visit multiple locations, so I caught on quickly. They have a separate section along the wall of the "sale of the week" color, but they have been retagging the pre-selected items on the walls with the new sale color every week so they're able to control what's on sale and they're able to keep all the items on the racks full price. The sale items are things no one wants like high school volleyball shirts or handmade shirts from someone's family vacation that are oddly specific. They're able to keep the name brand clothing full price because all they do is switch out the tags on the items they've pre-selected to be on sale every week. This is allegedly a "community-based not-for-profit organization", yet they seem to be after those profits so bad that they're willing to scam their own community. The community they're supposed to be helping, that's donating these items so they can make any money at all..... Yikes.
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April 2023 by O. Douglas Jennings
Clean, well-stocked and staffed with friendly helpers! My wife and I enjoy visiting here often!
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March 2023 by TubeTvs4Life91
Prices are very high compared to other goodwills in the area store could also be cleaner
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March 2023 by Joshua zuelke
If you're gonna start charging boutique Insane prices....at least use some of the money to fix a few carts. Used to be a reasonable place to shop. Whoever is pricing needs a drug test. It's wild
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March 2023 by B C
Prices are absolutely outrageous.items are near or above retail or market price. Just ridiculous.