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March 2024 by Barbara P.
Anthony was very helpful and gave us the best deal. He helped us make a informed decision and answered all our questions.
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February 2024 by Marilyn F.
A most pleasant and satisfying experience. Prices are competitive and delivery, installation and take-away rates are very reasonable. The staff were all professional and friendly. A special shout-out to Bruce for his time and help and kudos to Anthony for his knowledge of the products and expertise in being able to meet my specific needs. I would highly recommend Grand Appliance and TV.
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February 2024 by Dave L.
Grand Appliance has always had a great selection of products, routine sales, and most of all superior sales associates.
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January 2024 by Spencer H.
Superb store to purchase appliance. Comprehensive selection of products. Very low key, zero pressure/upselling. Sales staff...Lobelio and Brian....very knowledgeable, just there to help, answer questions, and make recommendations. Overall, a great shopping experience the way it should be Thank you!
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December 2023 by Kelly T.
This is my second purchase here and I couldn't say enough nice things about the sales people and the prices. They will have my business for every appliance that I need to purchase.
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December 2023 by Tony G.
Very easy to order my appliance over the phone and quick shipping to store. Sales associate was helpful and made the purchase easy to complete.
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December 2023 by Mary P.
Oh my gosh! Anthony was amazing at the Lake Zurich store. The show room is gorgeous with so many models and choices. Anthony was so knowledgeable about ALL his products. He is patient and listens to what you want. Plus it is quiet and it's like you have your own personal shopper. I brought my sister back the next day. No crazy hassles. Not crowded. Just a relaxed environment! I highly recommend it!
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October 2023 by Michael Byrd
They were very prompt to greet us! The sales associates were very knowledgeable about their products and extremely helpful to us! I would highly recommend them to anyone looking for any appliance. Thanks for asking!
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October 2023 by Lisa Lopofsky
This is the second time we bought a washing machine from Grand Appliance. Good variety and the salespeople are very knowlegable. Quick delivery.
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October 2023 by Annette L.
Great service perfect delivery. Would most certainly buy my appliances from here. Great delivery service. Good experience all around
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October 2023 by Elizabeth Landau
Grand Appliance at Lake Zurich is an excellent store. The staff is very helpful and very honest about the different brands they carry. They step up to the plate and are willing to take care of you if you have an issue with a purchase. That is rare these days. I highly recommend this store for any and all appliances you may need. My husband and I renovate houses and look forward to doing business again with Grand Appliance of Lake Zurich.
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October 2023 by Edy P.
The service was professional we never felt pressure to purchase. The store manager was a pleasure to work with.
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October 2023 by turnkc
My sales person was Brian and he was extremely helpful and patient with me when purchasing a washer and dryer. I compared the appliances and he matched the price with what I found at another store. The delivery and communication was awesome as I could follow the driver to know exactly when they would be at my home.
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October 2023 by Sheli Peterschmidt
Very pleased with Lake Zurich location. Really nice layout. Lots of product in showroom. Very personalized service from Anthony! Super competitive pricing. And washer I wanted was able to be delivered same week! Big fan of the huge Glenview megastore…. But this experience surpassed that experience! 5⭐️
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September 2023 by Dan Kortmann
The installers were fantastic. They met the challenges of our quirky old house, heard me out and were in and out in no time.
