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April 2024 by Karen Swidergal
They had everything I needed for Easter!
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February 2024 by Peggy Spizzirri
Lake Zurich is one of the nicest Jewel store I have been in
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February 2024 by mike stapleton
I've been shopping at this jewel for the last few years and tonite I have to say that the customer service was horrible the cashier named Mike was on his phone when we were checking out, he ignored me when I asked him not to double bag certain items that made no sense to double bag, he didn't even speak to me or my wife when we were checking out. Just very disappointed tonite.
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December 2023 by JB Weed
Nice staff and great variety.Prices on certain things are good and others are average. Like most places significant price increases across the board.
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November 2023 by buda pete
Kevin, Anne, Mark, Jane and Mary are absolute gems! Thanks for the great service
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October 2023 by Natalia Belikova
Thus Jewel is bigger than across the street and (at my opinion) has more variety of goods. Space in between shelves are bigger as well. Pharmacy is friendly and efficient (was there at Saturday 2 pm)
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September 2023 by Jim K.
Ok, Jewel has become my local convenience store. The staff is friendly but I rarely interact with them because they advocate self checkout. Many of the brands that I loved have all been replaced by Jewel's signature brand. The variety has been reduced. Easy example: there used to be a variety of pasta types shapes and brands. Now the same amount of shelf space is taken up with signature brand and a great quantity of few types. The red sauces, cereals, international food, have followed suit. The quality of the produce has gone down and the 2023 produce season has made it worse with higher prices vs competition. Butcher and meats is still good. Whenever I can, I do my weekly shopping elsewhere with much better quality and variety at much lower prices.
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September 2023 by Maria Bullock
Having a party need to stock up the bar looking for a hard to find delight or an oddity for your collection this is the place to try always clean and bright great service.
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August 2023 by Jordan West
This Jewel osco is just as good as any other! It's been a great location that I've gone to over the years, and I've never had issues. The starbucks is a nice touch, too. Even spilled a gallon of milk one time and had many staff members assist in cleaning it up. Very nice location, would recommend highly!
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August 2023 by Tip YourBartender
Just going to be blunt and state that this Jewel location sucks. It's the closest location to my home and have been going here for years but it just keeps getting worse and worse. Has nothing to do with the floor staff and everything to do with managment. I think I'm just done trying to shop here. I don't even know where to begin.I suppose the fact that about 70% of the time I visit I can't even get 70% of my shopping list due to the never ending stocking issues. I mean, I understand the pandemic caused issues in manufacturing and distribution but I don't think that can always be used as an excuse for the fact that if I don't find what I'm looking for here, I can easily find it at the Jewel less than a mile up the road or at a different grocer. Sometimes products are not restocked for a month or longer here. It's ridiculous. Definitely planning and ordering issues here.Not to mention Jewel keeps replacing brand products I enjoy with other brand products of lesser quality and taste. Could be due to corporate decisions but going to leave that here anyways.The "fresh" fruits and vegetable produce gets misted with water way too often resulting in withering, spoiling and possibly bacteria contaminated product. Also, I always have to check dates because I often find expired product on the shelves.The kicker that really pushed me to never want to step in this store again. My Chobani Less Sugar yogurt I purchase for the week every week. I used to buy it in 4pks which was great since I buy a little bulk and helps save some dollars. Well, the dairy department must have caught on and now splits all of the 4pks of these varieties into singles so that you have to pay the full single price for each if you want 4 or more. I only buy these now when the Jewel app has a clipped coupon on them for 99 cents each. Otherwise, I'm forced to go to a store who still offers the 4pks.
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July 2023 by Robin W.
The pick-up service is very convenient. I have always been given good service. Especially during the holidays!
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June 2023 by Shelley Emrick
Should have more checkers on Saturday! It was very stressful for everyone
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June 2023 by Hannah B.
So my name is Hannah, and l've come to this Jewel a lot. Today, I purchased an uber gift card, and the lady (I won't name names, but I have their names) who checked me out and helped in the self checkout was nice and helpful, at first. The lady at the service desk, however was not. I asked politely for a coin to scratch the back of the card, and she gave me a plastic fob looking thing. I began scratching it carefully and the metal part tore, and it seemed like the card was ruined.I proceeded to ask her what I should do. She then proceeded to start a lecture, asking me why "I would do that" and how I should be"more careful" and said about five times how it was out of the stores hands although I wasn't asking that. Multiple times she lectured me about my "carelessness" in damaging the card although I asked for a single coin, not a plastic thing. She was extremely rude after when I asked how I should call the company, and then the lady who checked me out came over, and both had horrible attitudes when I had to ask repeatedly what number I should give the Uber company, even though they had not answered my question and proceeded to just keep repeating how it was out of the store's hand at this point and blaming me. Please have better up frontcashiers/helpers. I work in a business like Jewel, and I understand how sometimes when there is an issue like this that it is very annoying for employees especially when it is busy, however the store was not that busy and you still shouldn't talk to a customer like that. Luckily my work was able to give me a coin and help me retrieve the code.
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June 2023 by Lordes Franc
Pros: Clean, well organized, attractive store, Starbucks and pharmacy inside, management is friendly (blond lady manager, Jane I think, I’ve seen evenings and weekends works hard and is super helpful), many organic productsCons: Some selection lacking compared to the past and too many store brands crowding out the other choices, prices not always the best
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June 2023 by Richard Zordani Sr
The east gets the least snd the west gets the best. East algonquin vs west algonquin.