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February 2024 by Linda Paris
I want to thank Carter, for his great service. I came in for lunch with a couple of people. Carter welcomed us into the restaurant, followed up on us to make sure we were ok with our meal. He offered us refills a couple of times. Thank you Carter!
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February 2024 by Libby Stachowiak
I want to praise Carter, who seems to be a team lead or manager at the Lake Zurich location. He was friendly, greeting customers as they entered the door. Was very helpful at the counter, helped staff server food, clean tables and move about the restaurant checking with patrons that their visit was going well. The service was great as well as all the food. Try the pecan cheesecake!
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January 2024 by Samuel Chen
What a wonderful place! Tasty food in a clean and friendly environment. Manager was great and all the food was amazing. Want somewhere fresh and light, this is where I’m going!
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December 2023 by L D
Ordered online and it defaults to a tip to pick up my order inside of the store. Really?
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October 2023 by BRIAN r.
Chicken tortilla soup almost had zero ingredients, 2 micro pieces of chicken, that was it. No flavor, and was served incredibly over boiled. Worst I ever had. And check outs even to go for fast food ask for tips.
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September 2023 by stripemaster9
Expensive, not a good value. $29 for 2 sandwiches with small quantity of roast beef.
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August 2023 by Ava C.
I love this place. It's so family friendly and the food is always top quality. The employees are super helpful and great at communicating and fixing issues if ever need be. The tea is amazing and the overall aesthetic of the place is very welcoming.
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August 2023 by Tiffany Sanchez
I have a huge issue with the location, first, let me start off by saying love McAlister’s food. So here’s my issue, I’ve been going to this location almost every day Monday through Friday for about 2 1/2 weeks because I eat lunch near my job site and this is the closest restaurant to there. Everything has been fine other than slow service until yesterday. We ordered our lunch and are sitting at our table waiting for our food and they brought one of our orders over and we waited for the other. We then see one of the workers take two plates to a table, where only one guy was sitting and drop off the food . I wondered if one of the plates was meant for us because it was our exact order but we waited. About 5 minutes later the employee goes back to his table and picks up one of the plates and goes back and puts it in the oder window. I see this and now I’m really watching, 2 or so minutes later they grab that same plate and bring it to my table. I tell the guy they can’t do that, that was at another customers table. I told them that was improper food handling. They try to tell me it was not the same plate from the other guys table , I tell them I was watching and saw everything. They call the manager that looks like hes still in high school and he was very rude, dismissing what I was saying and said they will make me a new one. I then explained to him my issue and he didn’t care he asked “do you want me to remake it or not”……. No I’m sorry, this shouldn’t have ever happened or any . Just do you want it or not. For all i know that guy tasted the food while he had the plate at his table , I have no clue. The issue is the manager seemed to not see anything wrong with what happened, he was more annoyed that we didn’t want the food from another table. This is disgusting to think that they will do this. I have contacted the right people to have them checked out!!!!!
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August 2023 by Lexi Taylor
I don't think I've ever had a bad experience since I started coming here, I was introduced to this place from a friend since I'm not usually from around here, but with every visit it's become one of my favorite sandwich places, I always try to get something different every time and gosh it's so good, and everyone is always so friendly, and being a naturally shy person it helps alot. Definitely recommend for good food and feelings all round
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July 2023 by Jenny Darter
Staff is very friendly and attentive to your needs. It's very clean and good food! Recommend for a quick stop.
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April 2023 by Dan Parisi
Food tasted pretty good but portions were small for the price. Manager on duty was a great guy that seemed under a lot of stress because of food delivery issues. I felt bad for him. Store was clean and comforted and service from the manager was excellent.
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April 2023 by GO
Great salads and sandwiches. Nice, friendly employees. We go there often.
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February 2023 by RG 2.0
I love McAlister's Deli's!!This one in Lake Zurich was a wonderful experience eating in.Super friendly staff. They all seemed so happy and enjoyed working together. Very refreshing!Sandwiches brought to our table, warm and with a beautiful presentation on large white ceramic plates?Nice touch!My turkey sandwich was super flavorful with a balsamic dressing.My husband's horseradish roast beef sandwich could have used just a little more zing, he said.Thanks
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February 2023 by Su's Talkies (Su)
Super friendly staff!! Spacious seating, wide variety of food, I was wondering what I can order but without the bread/wrap, and Jenn suggested she can literally make any sandwich on a bed of lettuce!! I am just happy with that!! ♥️Vegetarian options: Sandwiches, Soups, SaladsKid-friendliness: Mac n cheese
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January 2023 by Mandi Shaw
First I want to say I could tell immediately they were either understaffed or dealing with new staff. Either way, I waited about 15-20 minutes to even have my order taken. The manager was stressed, she apologized. I ordered the BLT+ Avocado sandwich with a side of chips. It was another almost 15 minutes till I got my food only to dig in and realize there was NO AVOCADO. It was disappointing because I'm pretty sure I paid a premium price for the avocado. Also the bread was very dry. Barely any mayo on there. It was mostly a lettuce sandwich.