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January 2024 by Matthew Gudgeon
Brian and Billy are great, polite and professional. They always go above and beyond to service my vehicles. I’ve been bringing my vehicles here for years and they never disappoint. Highly recommend their services!
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August 2023 by Andrew Wilson
Great experience; very informative and not pushy at all. Work was done quickly and with a high attention to detail. Will return.Services: Air & cabin filter replacement
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June 2023 by Katie N.
These guys were great--super helpful with my senior dad. Professional, caring, and honest.
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February 2023 by Tommy J.
Brian, Joe and the entire team have provided me excellent service year after year. I wouldn't want service anywhere else.
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January 2022 by Constance S.
have been going to Midas for several years now and would not think of going anywhere else. Efficient, proficient, honest. Customer service is excellent.
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December 2021 by Daniel S.
I love going to this Midas. The mechanics always treat me right and will explain things to me in a way I can understand. Also if they know a repair can wait and won't damage your car they will tell you that up front and won't try and screw you over!
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September 2021 by Don Q.
At one time I liked this place. But one time I took it in and asked them to look at a noisy brake. Told me I needed new rear brakes at a price of approx 500ish. I said no take the car down. Then they came back with a lower price (???), so I said fine. The took a long time, finished the rears and I was on my way. Pulled out was going down the road, noise was there again. What did I pay for??? Nope, no more visits.
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September 2021 by Walker
Fast service, friendly staff, and they actually have ALL the parts you need on hand. Highly recommend.
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July 2021 by Kacee V.
7:30 am, I'm on my way out the door to an appointment. My tire pressure light is on, I assume it just needs some air. Start driving and the steering wheel is shaking. Pull over to check, it's about to blow. I'm panicking, I can't miss this appointment and I don't know anything about tire replacement. Not to mention, I have a job interview this afternoon. No appointments available until this afternoon which obviously won't work. I call and the store manager, Brian, tells me to swing by and he will take care of it. I make my appointment in the morning and my car is ready with 4 new tires and an alignment by the time I'm done. I cannot thank him and his team enough for taking care of me this morning. I'll make the interview safely and on time and I couldn't have done it without them! Thank you so much Midas team!
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May 2021 by Walker Van Dixhorn
Fast service, friendly staff, and they actually have ALL the parts you need on hand. Highly recommend.
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February 2020 by Not H.
100% disappointed with my visit yesterday. I went for an oil change and was told that I needed front and rear breaks at a cost of $800.00. Joe informed me that there was almost nothing left on my front pads (and I would be going through the rotors very soon) and my rear pads had about 5% left on them. He said that I shouldn't be driving and if I wasn't going to get the work done I should go home and park the car. I said I wanted to talk to my husband first (who has been working on cars for over 25 years but I was in a hurry to get an oil change). I picked up brake pads on my way home and parked the car as I was nervous about continuing to drive it. When my husband came home from work I told him what Joe said. He pulled the car in the garage and took the front tires off (which were seized to the rotor and had to be loosened with a mallet, clearly never removed by anyone at Midas). The pads easily have another 7500 -10,000 miles on them. My husband called Joe and informed him of his findings and the only thing Joe had to say was that he was going per "Manufacturer's Specs" and he was the "Professional", but had led me to believe the pads had been viewed by a mechanic. Shame on you Midas and your shady practices. Your waiting room had a sign asking for reviews on Yelp, I am gladly going to give mine.
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October 2019 by Josh T.
Turns out I couldnt get the cap off of my oil filter because I dont have the right tools. I actually took the car back and he showed me how to get it off. I know he was a little annoyed that he had to do it, but he was willing. I felt foolish but now confident to take the ban back there any time... Thanks!
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July 2019 by David B.
While replacing/upgrading my exhaust system myself, I was unable to get the bolts off of the down pipes. I was quoted $400 for the removal of 6 bolts, including drilling out one with a busted head. Because I needed the job done same day, and the other service centers I called could not take the job until another day, I reluctantly agreed -- I agreed because I needed the job done that day. It took them about 2 hrs (maybe less) to remove the down pipes and bolt on the new pipe I provided. At $120 an hour, I really should have only been charged $240 -- since they had no parts or materials to provide. Upon check out, I asked politely if they could do anything with the price, and was told no because I agreed to that price. I again politely asked if there was anything at all they could do with the price since it only took 2 hours, and the front desk person replied, "You asked us to do a job you couldn't do, and used our services to do it. The price is $400." Hey, I did agree to the price, so I paid it as agreed. Now, just to be clear. My low rating is not for the quality of the job nor that I paid more than $240. The rating is based on their poor business practice. When a business obviously and intentionally takes advantage of a customer's situation, they are not striving to build a relationship with their clients. What I heard today from LZ Midas is making the most money possible from every customer is more important than earning your business again. In hindsight, unlike other businesses I called today, the fact that they had several open bays on a Saturday morning, is another good indicator that I'm not the only one who will take my business elsewhere in the future. Good luck LZ Midas.
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June 2019 by Chuck B.
My wife went in for an alternator issue, they were professional, but even with the alleged discount it still cost $476.00 parts and labor. I am grateful it was done promptly, but, I priced Toyota and they were cheaper overall. Cost of alternator part was ~50.00 + higher at midas. If I wasn't concerned that wife would stall out, running car off of battery only, the dealer would have been a substantial cost savings. They were great to deal with though, but pricier.
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March 2019 by Stephanie K.
I always have a pleasant experience at Midas. Brian the manager is very personable (not sales pushy). The waiting area is very organized and clean (with coffee and free wi-fi). They always lets me know areas that are ready for maintenance per the mileage on my car but never pushes those services on me if I decide to wait. I've always had this experience here and everyone is friendly and has done a great job with my car.
