-
October 2023 by Rose R.
This location is very weird. One on hand they're well stocked with the items I need, but on the other hand their service is peculiar compared to other locations. The employees will side eye you if you're not white, but become friendly with you when you're all paid up at check out. Both the employees and customers here have defensive if not distasteful attitudes and I've never experienced this at any other Target location in the Chicagoland area... I'd recommend visiting any other Target if possible.
-
September 2023 by Ashlee W.
Do NOT use the drive up service at this store. Shame on me for giving it so many chances. Ruined food, missing items... every.single.time. Side note, why is everyone in Lake Zurich so unhappy?? This was once a friendly shopping area. So many aggressive, angry customers and employees now.
-
July 2023 by Robin W.
Clean, organized, and affordable. Always coming in for 1 item and leaving with 5! Wish they had clocks and windows so I would spend less.
-
May 2023 by Jane L.
This store has the most amazing personnel. Particularly in their Manager, Peter. I was having a very bad experience with the ATT folks in their store and Peter was the most helpful, compassionate person you could ever ask for. He made numerous calls to ATT on my behalf and argued with them for close to an hour trying to get resolution. While on hold, he offered me a chair and water. AMAZING customer experience! Shop here and shop often, but whatever you do, don't buy a phone from ATT!!
-
April 2023 by David S.
A few ago I was very disappointed with this store and vowed not to return. I gave it a try last week and was a bit surprised. The attitude has changed and the employees couldn't have been better. Stock was never an issue and it remains their strong position. The parking is very good and the store was easy to navigate and very clean. I'll be back. Keep up with the continuous improvement.
-
February 2023 by Anka M.
Rude rude rude employees! Won't greet anyone and seem annoyed by everything . What a drag .
-
November 2022 by Nick P.
I had a bad experience at this location specifically with an employee wearing a red Michael Jordan hoodie. He was stocking water and other beverages. This employee seemed annoyed almost angry at me because I was in the store shopping during regular business hours while he was filling the shelves. He acted as if I was in his way. I'd consider this unacceptable behavior especially for someone in the retail industry. I believe his name is Ryan, I heard another team member call his name from the back room.
-
January 2022 by Karyn S.
I actually worked at this target back in the day. I was treated well and have continued to shop there. One of the things I truly appreciate is the people who work at this location. They're friendly and kind, and I'm thankful for them and their work during this difficult time. I'm also super happy with their self-checkout option, as well as the drive and pickup situation. Honestly, the fact that there's no $ minimum is amazing, and it's an incredibly convenient and helpful option during these times. I'm hoping that when things improve, that it will be an option that remains. Thanks for being awesome, guys!
-
November 2021 by Justin B.
If I could give this review a negative I would as you can see from the majority of my reviews I try to be as honest and forthcoming as I can I was just at the local target in Lake Zürich looking for a Hanukkah present for my son he found the item that he was looking for and they were plenty on the shelf upon checking out they scanned the item and they were told they could not sell the item until December 4 when we went back to the aisle with the manager in employee said they've been selling them all day as well as all day yesterday yet when I told the manager I would be happy to pay The price of the toy via credit card or cash I was told that they made a mistake and that they cannot sell the item. I understand mistakes but when you're selling the item all day and then I am told on the day of Hanukkah that I cannot purchase a toy for my son it's just absolute incompetence that something like that would happen. Strongly advise not shopping here at target as their systems are unorganized disrespectful staff.
-
July 2021 by Christie H.
I have pretty much had a good experience at this store. It is not a Super Target, but I don't do most of my grocery shopping here anyway. That being said, I did find Frontera taco sauces I couldn't find at my local grocery store. I shop primarily for non-food items, and although occasionally, they may not have exactly what I want, I can find something that works. I recently used the shop online, pick-up store option and that was a GREAT experience. I was shopping for toiletries for our guest bathroom, and I browsed and researched online, ordered and picked up a day or two later. Loved that, what a timesaver; It saved a lot of aisle wandering. The employees I have met have all been great. One time a couple of years ago, I was looking for something in a toddler size and it wasn't available in the size I needed. An employee was unpacking an enormous box of clothes, and she heard me say to the friend I was with, that unfortunately the size I needed was gone. She stopped what she was doing, and immediately offered to look in back, which she did, and brought the item to me. I didn't even directly ask her for help. She just overheard my comment, and approached me! Yesterday I had the happiest young woman for check-out, and I left feeling happier! With supply chains interrupted, and sometimes things in short supply, including employees in a lot of businesses, I think the Lake Zurich Target is decent, and I have absolutely no problem shopping here. I feel customers need to up their game too. It's been a tough year, be polite, be patient, be understanding, be grateful! If you're shopping for specialty items, then maybe choose another store. Quite frankly, when I'm not pressed for time, a trip to Target is a great time.
-
June 2021 by Sarah G.
Look out, even though it doesn't say it in Google maps, Apple Maps, etc, they don't actually open until 9 am, not 8!
-
October 2020 by Lilo 8.
This is the only Target in the area so naturally it is the go to spot for every family within a 10 mile radius. This makes it difficult to find a lot of items in stock as the store is constantly being picked through. If they could keep up then this location would be 4.5 stars. Customer service is hit or miss, but that's nowhere you go.
-
September 2020 by Pamela S.
Target is my favorite store the have so much of a variety. I always shop in the clearance section for stocking stuffers around Christmas!
-
July 2020 by Tofu M.
The staff here is racist. I was followed around the store by a staff member. The staff member paced back and forth around an area I was at and would stare at me from a distance. The staff member followed me to certain isles. I was the only POC there, and it was clear that I was being suspected of shoplifting due to the color of my skin. I'm emotionally disturbed by this experience.
-
January 2020 by Randy G.
Went in the Target in Lake Zurich for a pair of men's boots. Looking all over and I couldn't find them. Finally found an employee, she said they were just on the other side of a wall when you walk into the main entrance. Turns out that was the women's and children's shoes. Finally found the men's shoes. What a joke. It was a shelf that was about 5 feet wide and 6 feet tall with about 20 pairs of shoes and boots on it. What a waste of time. It looks like this store doesn't get a lot of business so there are no employees anywhere to help. I will avoid this place unless I really have to go there for a rush item and can't get anywhere else.