Shopko Optical in Lakemoor prioritizes patient care and overall wellbeing, creating a welcoming and personalized experience for eyecare. Customers report great experiences with the staff, highlighting the professionalism and knowledge of Dr. Kathryn Wilson. She takes the time to explain eye health and engage with patients, making them feel valued. The optical team assists customers in finding the perfect frames and ensures comfort and style. Many reviewers appreciated the no-pressure environment, allowing them to take their time selecting glasses. The clinic's website makes appointment scheduling easy, and the friendly staff is noted for their thoroughness in measuring glasses and explaining options for lenses. Customers praise the kind and considerate staff, who never hurry them or make them feel bad about their financial situation. Dr. Wilson is described as an amazing doctor, very kind and compassionate, who has provided excellent care for long-term clients. The staff, including Cari, are praised for their great work, knowledge, and friendly, helpful attitude.
Wonderful customer service Kailey was terrific helping me with the adjustment for my glasses
December 2025
Always a good experience at the Lakemoor Shopko Optical. Service is outstanding. Kathryn is personable and thorough. Lety was helpful and knowledgeable. Great team environment. My husband and I highly recommend.
December 2025
Staff is always so friendly and going is an easy experience.