Shopko Optical in Lakemoor prioritizes patient care and overall wellbeing, creating a welcoming and personalized experience for eyecare. Customers report great experiences with the staff, highlighting the professionalism and knowledge of Dr. Kathryn Wilson. She takes the time to explain eye health and engage with patients, making them feel valued. The optical team assists customers in finding the perfect frames and ensures comfort and style. Many reviewers appreciated the no-pressure environment, allowing them to take their time selecting glasses. The clinic's website makes appointment scheduling easy, and the friendly staff is noted for their thoroughness in measuring glasses and explaining options for lenses. Customers praise the kind and considerate staff, who never hurry them or make them feel bad about their financial situation. Dr. Wilson is described as an amazing doctor, very kind and compassionate, who has provided excellent care for long-term clients. The staff, including Cari, are praised for their great work, knowledge, and friendly, helpful attitude.
Dr Wilson is fabulous and the rest of staff were very friendly and helpful. Totally would recommend this location.
June 2026
Cary was amazing, I had so many issues with getting my contacts and glasses ordered with my insurance and different places, she was super helpful and patient and made sure I got the best deal and offered to find any way she could to expedite the process.
May 2026
Excellent customer service, professionalism from the entire staff and the optometrist was amazing, loved her! Best eye exam experience I’ve had!
