AutoZone on Torrence Ave in Lansing is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and accessories. Customers report great customer service, with employees providing helpful assistance for tasks like replacing batteries and windshield wipers. They run multiple tests to locate problems and are considerate, especially of senior citizens. The staff is ready to service customers, including those who purchase items online. They also provide helpful recommendations for repair shops. Overall, customers are very happy with the service and state they will definitely return for future auto needs.
Brought a battery and the General Manager himself replaced it within 30 minutes. Fs recommending this to anyone I know.
August 2026
We went for a battery for our sump pump. The staff were kind and helpful. I would definitely come again.
January 2026
The place was amazing, and they were so helpful and kind. It was so cold outside, and two young men came out and helped my daughter with her diagnosis test. Customer service was great, highly recommend.
